hangs on check mail via imap, possible poison email javascript from godaddy (non-phish)
TB hangs & wont error out when connecting to my IMAP. This happens when I receive a promo email from godaddy. TB Error console reports many of these for over 20 mins or more GET https://cart.godaddy.com/go/checkout ... [HTTP/2.0 200 OK 437ms] I am unable to collect any emails.
some errors from the error console
08:40:28.695 An error occurred executing the consoleCmd_openURL command: [Exception... "[JavaScript Error: "this.chromeUtilsWindow.openUILinkIn is not a function" {file: "resource://gre/modules/commonjs/toolkit/loader.js -> resource://devtools/client/webconsole/hudservice.js" line: 425}]'[JavaScript Error: "this.chromeUtilsWindow.openUILinkIn is not a function" {file: "resource://gre/modules/commonjs/toolkit/loader.js -> resource://devtools/client/webconsole/hudservice.js" line: 425}]' when calling method: [nsIController::doCommand]" nsresult: "0x80570021 (NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS)" location: "JS frame :: chrome://global/content/globalOverlay.js :: goDoCommand :: line 100" data: yes] 1 globalOverlay.js:103 goDoCommand chrome://global/content/globalOverlay.js:103:5 oncommand chrome://devtools/content/webconsole/webconsole.xul:1:1
08:17:09.972 Content Security Policy: Directive ‘frame-src’ has been deprecated. Please use directive ‘child-src’ instead. 1 (unknown)
my email is not provided by godaddy
Should I setup a filter on the server side to move godaddy emails to a "poison" folder? or just go into the email via webmail and kill those godaddy emails?
Chosen solution
Does your provider (like gmail) offer the IMAP IDLE command? In this situation an pen connection is basically maintained all the time and the server notifies of new mail as it arrives.
A common issue with imap is servers in the linux world is certificates and encryption (mostly self signed certificates) but if normal mails are arriving they are not likely the issue here.
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TB is listed as ESTABLISHED connection with IMAP servers (2 differing accounts), but no data transfer is being detected. analyzing the packet capture via wireshark has not helped
TB Get Messages does not open a new connection according to sudo netstat -t -c -p |grep thunderbird
Chosen Solution
Does your provider (like gmail) offer the IMAP IDLE command? In this situation an pen connection is basically maintained all the time and the server notifies of new mail as it arrives.
A common issue with imap is servers in the linux world is certificates and encryption (mostly self signed certificates) but if normal mails are arriving they are not likely the issue here.
my email service is provided by a green hosting company, I connect to their supplied server not my domain, so no self signed certs I've reset my email's password via cpanel on the host and copy pasted it into TB (host recommends START TLS). Host's firewall had me blocked for bad login attempts, even though username & password were correct (stored in password safe etc)
I'm stumped
today I got Seamonkey 2.49.4 working with the exact same parameters, but not TB
I think what was going on: my email provider's firewall was denying connections from my IP# even though a proper user / password combo was being used, thunderbird was not being triggered into asking me for a new IMAP or SMTP password STARTTLS even though I was using a proper password via copy & paste from my password safe.
The e-mails from godaddy were a 4 times coincidence; something must have damaged my security device since my TB is password protected.
I wish TB had an easier way to log failed / stalled connections & a way to forget password.
Modified by Galen Thurber
another issue is with 2 IMAP accounts from different providers are not allowing save of SENT nor DRAFTS. file permissions in mozilla folders are correct
thunderbird -safe-mode is working so it looks like the enigmail is acting up at least I am hoping it is
tracked this back to gpg2 being very slow, it seems to crashing enigmail to hang and tripping my email provider to flag me as suspicious.
[update] false positive as far as solutions go I don't know what is next.
so if anyone else runs into this collection of problems this thread might help
Modified by Galen Thurber
still having problem with TB, no plugins enabled using the same settings as my seamonkey install TB is riddled with stalls, & lack of error messages
go to save message via IMAP, fails retry fails. fails to save to draft,
go use seamonkey from same IP# same server, same user password no problems. email provider is not blocking username nor IP#
TB error console not providing messages
TB also hangs in RAM after closing
please advise on solutions or troubleshooting
Modified by Galen Thurber