X
Tap here to go to the mobile version of the site.

Support Forum

Can't sync Firefox for Android

Posted

I'm able to log in to my Firefox account on Android and everything seems like it gets confirmed correctly. However, when I tap "Firefox Account" in settings, the next screen for suncong options has a red banner at the top that says "your account needs to be verified. Tap to resend verification email". Tapping brings me directly to my Firefox account management page and no verification email is sent.

I've tried disconnecting the account and reconnecting. I've tried uninstalling and reinstalling Firefox. Neither of these things did anything.

I'm able to log in to my Firefox account on Android and everything seems like it gets confirmed correctly. However, when I tap "Firefox Account" in settings, the next screen for suncong options has a red banner at the top that says "your account needs to be verified. Tap to resend verification email". Tapping brings me directly to my Firefox account management page and no verification email is sent. I've tried disconnecting the account and reconnecting. I've tried uninstalling and reinstalling Firefox. Neither of these things did anything.
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Android 10; Mobile; rv:67.0) Gecko/67.0 Firefox/67.0

More Information

SpiritBear 0 solutions 6 answers

Are you following the link in the confirmation email ?

Are you following the link in the confirmation email ?
Was this helpful to you? 1
Quote

Question owner

Yes, when it does actually send an email, the link just takes me to the account management page.

Yes, when it does actually send an email, the link just takes me to the account management page.
Was this helpful to you?
Quote
redikulous 0 solutions 2 answers

I have the same problem. I just changed my multi-factor authentication method because Authenticator+ apparently doesn't work with Firefox Sync but Google authenticator does (that's another problem) and now my Firefox for Android won't sync. I get the same messages as gregghz does and have the same issue - tapping brings me directly to my Firefox account management page and no verification email is sent.

I have the same problem. I just changed my multi-factor authentication method because Authenticator+ apparently doesn't work with Firefox Sync but Google authenticator does (that's another problem) and now my Firefox for Android won't sync. I get the same messages as gregghz does and have the same issue - tapping brings me directly to my Firefox account management page and no verification email is sent.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.