please help me. i have lost my bookmarks and all others data like logine paswrds etc, even i have sync it with my gmail account. but when i restore my device then reinstal Firefox. and now no data in Sync ? please help me where is my data and how to get back in Android phone?
Additional System Details
- User Agent: Mozilla/5.0 (Android 5.1; Mobile; rv:66.0) Gecko/66.0 Firefox/66.0
Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.