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lost bookmarks

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please help me. i have lost my bookmarks and all others data like logine paswrds etc, even i have sync it with my gmail account. but when i restore my device then reinstal Firefox. and now no data in Sync ? please help me where is my data and how to get back in Android phone?

please help me. i have lost my bookmarks and all others data like logine paswrds etc, even i have sync it with my gmail account. but when i restore my device then reinstal Firefox. and now no data in Sync ? please help me where is my data and how to get back in Android phone?
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  • User Agent: Mozilla/5.0 (Android 5.1; Mobile; rv:66.0) Gecko/66.0 Firefox/66.0

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Seburo
  • Top 25 Contributor
  • Moderator
645 solutions 4727 answers

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Hi Thank you for your question about the Firefox Sync service. It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service. If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this [[Recover lost or missing Bookmarks| article]]. If you have a copy of your data on a mobile version of Firefox, please follow these [[How do I set up Sync on my computer?#w_connect-additional-devices-to-sync | instructions]] to connect it to Firefox Sync to copy your data.
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