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I can’t retrieve passwords on Firefox for iOS

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Hello, Firefox for iOS cannot retrieve and sync my logins and passwords from my Firefox account. I tried to disconnect and reconnect, to reinstall Firefox for iOS but it doesn’t work. The list of logins is empty. However, I can sync bookmarks and history. FYI, Lockbox is able to retrieve my passwords on my iPhone.

I have also found this error in the log file of Firefox iOS:

2019-04-29 10:32:19.510 [Warning] [Profile.swift:255] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Sync of passwords failed! Error( Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64) 2019-04-29 10:32:19.510 [Info] [Profile.swift:253] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Updating persisted global state 2019-04-29 10:32:19.532 [Error] [Profile.swift:257] init(localName:syncDelegate:clear:) > [RUST][logins::ffi] Sync error Error( Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64)

What can I do to fix this issue?

Hello, Firefox for iOS cannot retrieve and sync my logins and passwords from my Firefox account. I tried to disconnect and reconnect, to reinstall Firefox for iOS but it doesn’t work. The list of logins is empty. However, I can sync bookmarks and history. FYI, Lockbox is able to retrieve my passwords on my iPhone. I have also found this error in the log file of Firefox iOS: 2019-04-29 10:32:19.510 [Warning] [Profile.swift:255] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Sync of passwords failed! Error( Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64) 2019-04-29 10:32:19.510 [Info] [Profile.swift:253] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Updating persisted global state 2019-04-29 10:32:19.532 [Error] [Profile.swift:257] init(localName:syncDelegate:clear:) > [RUST][logins::ffi] Sync error Error( Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64) What can I do to fix this issue?

Modified by user1634987

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 12_2 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) FxiOS/16.2b14898 Mobile/15E148 Safari/605.1.15

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Helpful Reply

I have also found this error in the log file:

2019-04-29 10:32:19.510 [Warning] [Profile.swift:255] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Sync of passwords failed! Error(

Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64) 2019-04-29 10:32:19.510 [Info] [Profile.swift:253] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Updating persisted global state 2019-04-29 10:32:19.532 [Error] [Profile.swift:257] init(localName:syncDelegate:clear:) > [RUST][logins::ffi] Sync error Error(

Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64)

I have also found this error in the log file: 2019-04-29 10:32:19.510 [Warning] [Profile.swift:255] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Sync of passwords failed! Error( Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64) 2019-04-29 10:32:19.510 [Info] [Profile.swift:253] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Updating persisted global state 2019-04-29 10:32:19.532 [Error] [Profile.swift:257] init(localName:syncDelegate:clear:) > [RUST][logins::ffi] Sync error Error( Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64)

Modified by user1634987

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