X
Tap here to go to the mobile version of the site.

Support Forum

Mac user, No matter what I try firefox constantly defaults to Bing, how do i permanently set it to google?

Posted

Ever since I updated my adobe flash player Firefox keeps changing the default search engine to Bing. I go in to preferences and change back to Google but it repeatedly defaults back to Bing. Any suggestions?

Ever since I updated my adobe flash player Firefox keeps changing the default search engine to Bing. I go in to preferences and change back to Google but it repeatedly defaults back to Bing. Any suggestions?
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:66.0) Gecko/20100101 Firefox/66.0

More Information

FredMcD
  • Top 10 Contributor
4220 solutions 58909 answers

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ Bing “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager. Hot key; '''(<Control> ''[Mac=<Command>]'' <Shift> A) ''' In the Add-ons Manager, on the left, select '''Extensions. ''' Remove “ Bing “ '''Anything. ''' Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine Now do the same in the computer’s '''Programs Folder. ''' '''Windows:''' Start > Control Panel > Uninstall Programs. '''Mac:''' Open the '''Applications''' folder. '''Linux:''' Check your user manual.
Was this helpful to you?
Quote
jscher2000
  • Top 10 Contributor
8632 solutions 70597 answers

Regarding part 2 of the above:

FredMcD said

Now do the same in the computer’s Programs Folder.
  • Windows: Start > Control Panel > Uninstall Programs.
  • Mac: Open the Applications folder.
  • Linux: Check your user manual.

More specifically, find your way to this folder:

/Applications/Firefox.app/Contents/Resources/defaults/pref

A file named channel-prefs.js is normal here. Any other file in this folder is suspicious if you do not remember creating it yourself. Remove any such files to a neutral location for further analysis at your leisure.

Regarding part 2 of the above: ''FredMcD [[#answer-1210641|said]]'' <blockquote>Now do the same in the computer’s '''Programs Folder. ''' * '''Windows:''' Start > Control Panel > Uninstall Programs. * '''Mac:''' Open the '''Applications''' folder. * '''Linux:''' Check your user manual. </blockquote> More specifically, find your way to this folder: /Applications/Firefox.app/Contents/Resources/defaults/pref A file named '''channel-prefs.js''' is normal here. '''Any other file''' in this folder is suspicious if you do not remember creating it yourself. Remove any such files to a neutral location for further analysis at your leisure.
Was this helpful to you? 0
Quote
mplsjohn 0 solutions 1 answers

Followed the above and none of the contents were unusual but issue remains

Followed the above and none of the contents were unusual but issue remains
Was this helpful to you?
Quote
FredMcD
  • Top 10 Contributor
4220 solutions 58909 answers

mplsjohn Please go to the top of any support.mozilla.org web page and use the Get Community Support link: https://support.mozilla.org/en-US/questions/new

Select the product for what the problem is (Firefox or whatever). Now select the category for the problem. At the bottom is Other.

Describe the problem in brief (one line). Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.

Now enter all the relative information on the problem. At the bottom of this, you can Add Images.

Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.

'''mplsjohn''' Please go to the top of any '''support.mozilla.org''' web page and use the '''Get Community Support''' link: https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever). Now select the category for the problem. At the bottom is Other. Describe the problem in brief (one line). Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; '''None Of These Solve My Problem.''' Now enter all the relative information on the problem. At the bottom of this, you can Add Images. Under this is '''Troubleshooting Information.''' Please press the '''Share Data button.''' This will let us look at your system details. '''No Personal Information Is Collected.'''
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.