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Tabs keep crashing

  • 5 replies
  • 1 has this problem
  • 6 views
  • Last reply by Zandyman

Zandyman
Zandyman
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Originally had an issue with videos (youtube, Roosterteeth, etc) not playing on Edge or firefox yet working when posted in discord or on chrome. Found a solution that was to apparently install Windows Media feature pack to solve the problem for Edge, but in turn now causes firefox tabs to crash almost instantly when opened. These tabs have mostly consisted of youtube and firefox support pages thus far. The video player does seem to be fixed though as I've been able to load and play videos on roosterteeth.com.

Have tried uninstalling and reinstalling the browser, clearing cache, starting in safe mode, and disabling the add ons and extensions.

Originally had an issue with videos (youtube, Roosterteeth, etc) not playing on Edge or firefox yet working when posted in discord or on chrome. Found a solution that was to apparently install Windows Media feature pack to solve the problem for Edge, but in turn now causes firefox tabs to crash almost instantly when opened. These tabs have mostly consisted of youtube and firefox support pages thus far. The video player does seem to be fixed though as I've been able to load and play videos on roosterteeth.com. Have tried uninstalling and reinstalling the browser, clearing cache, starting in safe mode, and disabling the add ons and extensions.

Chosen solution

Enter about:config in the URL bar and set media.wmf.vp9.enabled = false. See if it helps.

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All Replies (5)

Zandyman
Zandyman Question owner
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Here are the crash reports if it helps.

TyDraniu
TyDraniu
  • Top 25 Contributor
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Zandyman said

Here are the crash reports if it helps.

Thanks, but image is not really helpful. We need last 5 submitted ids in plain text or urls to https://crash-stats.mozilla.org

Modified by TyDraniu

Zandyman
Zandyman Question owner
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bp-646e7716-6c20-4564-8ba8-6445a0190213 bp-fd111b60-b7b6-42d5-bca1-705870190213 bp-f9a15d99-b571-4b79-ba08-69cef0190213 bp-31616733-9be5-4d2a-8615-660320190213 bp-246c866a-5e9e-4e66-a8f1-2e0a90190213

So like this?

TyDraniu
TyDraniu
  • Top 25 Contributor
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Chosen Solution

Enter about:config in the URL bar and set media.wmf.vp9.enabled = false. See if it helps.

Zandyman
Zandyman Question owner
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Seems to be working. Thanks so much TyDraniu.