X
Tap here to go to the mobile version of the site.

Support Forum

This thread was closed and archived. Please ask a new question if you need help.

Firefox (61.0) on Android (7.0) will not sync with Windows 7 desktop despite updated software and successful account creation. Why is it not syncing?

Posted

Here is a link to the desktop log file:

https://pastebin.mozilla.org/9089792

Any help appreciated.

Here is a link to the desktop log file: https://pastebin.mozilla.org/9089792 Any help appreciated.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

More Information

Question owner

-bump

-bump
Shadow110 1072 solutions 14836 answers

HI, I will duplicate this here and in Desktop.

Please ignore everything in this support document and go to the very end where it is Bold and create a account at Bugzilla and then follow the 2nd bold part. Include your paste bin but suggest you make another and this time select save for a month, and not the default one day at the very bottom. A supervisor will get a hold of you.

Note : Firefox Support does not have access to Sync accounts.

Please let us know if this solved your issue or if need further assistance.

HI, I will duplicate this here and in Desktop. Please ignore everything in this support document and go to the very end where it is Bold and create a account at Bugzilla and then follow the 2nd bold part. Include your paste bin but suggest you make another and this time select save for a month, and not the default one day at the very bottom. A supervisor will get a hold of you. Note : Firefox Support does not have access to Sync accounts. Please let us know if this solved your issue or if need further assistance.
the-edmeister
  • Top 25 Contributor
  • Moderator
5406 solutions 40233 answers

Support is being rendered in the original question thread.

Start here to see the Staff answers to this support issue. https://support.mozilla.org/en-US/questions/1225975#answer-1134310


locking this thread as a duplicate

Support is being rendered in the original question thread. Start here to see the Staff answers to this support issue. https://support.mozilla.org/en-US/questions/1225975#answer-1134310 ''locking this thread as a duplicate''