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How do I disable an Ad Blocker? One my citation maker sites requires I turn off ad blocker before I can see it.

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  • 1 has this problem
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  • Last reply by AlohaSpirit

Application Basics Name: Firefox Version: 61.0 Build ID: 20180621125625 Update Channel: release User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:61.0) Gecko/20100101 Firefox/61.0 OS: Darwin 17.6.0 Multiprocess Windows: 5/5 (Enabled by default) Web Content Processes: 5/4 Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false

All Crash Reports


Name: Activity Stream Version: 2018.05.30.0900-c6d48b86 ID: activity-stream@mozilla.org

Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org

Name: Firefox Screenshots Version: 32.1.0 ID: screenshots@mozilla.org

Name: Follow-on Search Telemetry Version: 0.9.7 ID: followonsearch@mozilla.com

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org

Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com

Name: Web Compat Version: 2.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.0.0 ID: webcompat-reporter@mozilla.org

Extensions


Name: Cisco Webex Extension Version: 1.1.0 Enabled: true ID: ciscowebexstart1@cisco.com

Name: Adobe Acrobat - Create PDF Version: 2.0 Enabled: false ID: web2pdfextension@web2pdf.adobedotcom

Security Software-------- Type: Graphics-------- Features Compositing: OpenGL Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: CGL WebGL 1 Driver Renderer: ATI Technologies Inc. -- AMD Radeon R9 M370X OpenGL Engine WebGL 1 Driver Version: 4.1 ATI-1.66.42 WebGL 1 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: CGL WebGL 2 Driver Renderer: ATI Technologies Inc. -- AMD Radeon R9 M370X OpenGL Engine WebGL 2 Driver Version: 4.1 ATI-1.66.42 WebGL 2 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Uses Tiling: true Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 3 GPU #1 Active: Yes Vendor ID: 0x1002 Device ID: 0x6821

Diagnostics AzureCanvasAccelerated: 1 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none TileHeight: 1024 TileWidth: 1024 Decision Log WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: Build doesn't include WebRender

Media------- Audio Backend: audiounit Max Channels: 2 Preferred Sample Rate: 48000 Output Devices Name: Group Display Audio: AppleUSBAudioEngine:Apple Inc.:Display Audio:75020417:2,1 Display Audio: AppleUSBAudioEngine:Apple Inc.:Display Audio:C9010417:2,1 USB audio CODEC: AppleUSBAudioEngine:Burr-Brown from TI:USB audio CODEC:400000:1 Internal Speakers: AppleHDAEngineOutput:1B,0,1,1:0 LED Cinema Display: AppleHDAEngineOutputDP:0,1,0,1,2:0:{1006-9226-170401C9} LED Cinema Display: AppleHDAEngineOutputDP:0,1,0,1,4:1:{1006-9226-17040275} Input Devices Name: Group Display Audio: AppleUSBAudioEngine:Apple Inc.:Display Audio:75020417:2,1 Display Audio: AppleUSBAudioEngine:Apple Inc.:Display Audio:C9010417:2,1 USB audio CODEC: AppleUSBAudioEngine:Burr-Brown from TI:USB audio CODEC:400000:2 Internal Microphone: AppleHDAEngineInput:1B,0,1,0:1

Important Modified Preferences


accessibility.blockautorefresh: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.download.manager.alertOnEXEOpen: true browser.download.useDownloadDir: false browser.fixup.domainwhitelist.zulilly: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20180621125625 browser.startup.homepage_override.buildID: 20180621125625 browser.startup.homepage_override.mstone: 61.0 browser.tabs.remote.autostart.2: true browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0 browser.urlbar.lastSuggestionsPromptDate: 20170902 browser.urlbar.matchBuckets: general:5,suggestion:Infinity browser.urlbar.placeholderName: Google browser.urlbar.timesBeforeHidingSuggestionsHint: 0 browser.zoom.full: false dom.apps.lastUpdate.buildID: 20161019084923 dom.apps.lastUpdate.mstone: 49.0.2 dom.apps.reset-permissions: true dom.forms.autocomplete.formautofill: true dom.ipc.processCount.web: 4 dom.max_script_run_time: 0 dom.mozApps.used: true dom.push.userAgentID: 2d4a310dc01743a5adcb151a9348f596 extensions.lastAppVersion: 61.0 font.internaluseonly.changed: true font.name.serif.x-western: Calibri gfx.blacklist.direct2d.failureid: FEATURE_FAILURE_DL_BLACKLIST_g984 gfx.blacklist.layers.direct3d9.failureid: FEATURE_FAILURE_DL_BLACKLIST_g150 media.benchmark.vp9.fps: 225 media.benchmark.vp9.versioncheck: 2 media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1510332724 media.gmp-gmpopenh264.version: 1.7.1 media.gmp-manager.buildID: 20180621125625 media.gmp-manager.lastCheck: 1531136669 media.gmp-widevinecdm.abi: x86_64-gcc3 media.gmp-widevinecdm.lastUpdate: 1507721928 media.gmp-widevinecdm.version: 1.4.8.1008 media.gmp.storage.version.observed: 1 media.webrtc.debug.aec_log_dir: /Users/susanvierra/Library/Caches/TemporaryItems media.webrtc.debug.log_file: /Users/susanvierra/Library/Caches/TemporaryItems/WebRTC.log network.cookie.prefsMigrated: true network.negotiate-auth.allow-insecure-ntlm-v1: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1530811342 places.history.expiration.transient_current_max_pages: 97219 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugins.ctprollout.cohort: test plugins.ctprollout.cohortSample: 0.307162 print.print_bgcolor: false print.print_bgimages: false print.print_colorspace: print.print_command: print.print_downloadfonts: false print.print_duplex: 1515870810 print.print_evenpages: true print.print_in_color: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_paper_data: 0 print.print_paper_height: 11.00 print.print_paper_name: print.print_paper_size_type: 1 print.print_paper_size_unit: 0 print.print_paper_width: 8.50 print.print_plex_name: print.print_resolution: 1515870810 print.print_resolution_name: print.print_reversed: false print.print_scaling: 1.00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 56 print.print_unwritea

Application Basics Name: Firefox Version: 61.0 Build ID: 20180621125625 Update Channel: release User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:61.0) Gecko/20100101 Firefox/61.0 OS: Darwin 17.6.0 Multiprocess Windows: 5/5 (Enabled by default) Web Content Processes: 5/4 Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false All Crash Reports -------------------------------------- Name: Activity Stream Version: 2018.05.30.0900-c6d48b86 ID: activity-stream@mozilla.org Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org Name: Firefox Screenshots Version: 32.1.0 ID: screenshots@mozilla.org Name: Follow-on Search Telemetry Version: 0.9.7 ID: followonsearch@mozilla.com Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com Name: Web Compat Version: 2.0 ID: webcompat@mozilla.org Name: WebCompat Reporter Version: 1.0.0 ID: webcompat-reporter@mozilla.org Extensions ---------- Name: Cisco Webex Extension Version: 1.1.0 Enabled: true ID: ciscowebexstart1@cisco.com Name: Adobe Acrobat - Create PDF Version: 2.0 Enabled: false ID: web2pdfextension@web2pdf.adobedotcom Security Software-------- Type: Graphics-------- Features Compositing: OpenGL Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: CGL WebGL 1 Driver Renderer: ATI Technologies Inc. -- AMD Radeon R9 M370X OpenGL Engine WebGL 1 Driver Version: 4.1 ATI-1.66.42 WebGL 1 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: CGL WebGL 2 Driver Renderer: ATI Technologies Inc. -- AMD Radeon R9 M370X OpenGL Engine WebGL 2 Driver Version: 4.1 ATI-1.66.42 WebGL 2 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Uses Tiling: true Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 3 GPU #1 Active: Yes Vendor ID: 0x1002 Device ID: 0x6821 Diagnostics AzureCanvasAccelerated: 1 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none TileHeight: 1024 TileWidth: 1024 Decision Log WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: Build doesn't include WebRender Media------- Audio Backend: audiounit Max Channels: 2 Preferred Sample Rate: 48000 Output Devices Name: Group Display Audio: AppleUSBAudioEngine:Apple Inc.:Display Audio:75020417:2,1 Display Audio: AppleUSBAudioEngine:Apple Inc.:Display Audio:C9010417:2,1 USB audio CODEC: AppleUSBAudioEngine:Burr-Brown from TI:USB audio CODEC:400000:1 Internal Speakers: AppleHDAEngineOutput:1B,0,1,1:0 LED Cinema Display: AppleHDAEngineOutputDP:0,1,0,1,2:0:{1006-9226-170401C9} LED Cinema Display: AppleHDAEngineOutputDP:0,1,0,1,4:1:{1006-9226-17040275} Input Devices Name: Group Display Audio: AppleUSBAudioEngine:Apple Inc.:Display Audio:75020417:2,1 Display Audio: AppleUSBAudioEngine:Apple Inc.:Display Audio:C9010417:2,1 USB audio CODEC: AppleUSBAudioEngine:Burr-Brown from TI:USB audio CODEC:400000:2 Internal Microphone: AppleHDAEngineInput:1B,0,1,0:1 Important Modified Preferences ------------------------------ accessibility.blockautorefresh: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.download.manager.alertOnEXEOpen: true browser.download.useDownloadDir: false browser.fixup.domainwhitelist.zulilly: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20180621125625 browser.startup.homepage_override.buildID: 20180621125625 browser.startup.homepage_override.mstone: 61.0 browser.tabs.remote.autostart.2: true browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0 browser.urlbar.lastSuggestionsPromptDate: 20170902 browser.urlbar.matchBuckets: general:5,suggestion:Infinity browser.urlbar.placeholderName: Google browser.urlbar.timesBeforeHidingSuggestionsHint: 0 browser.zoom.full: false dom.apps.lastUpdate.buildID: 20161019084923 dom.apps.lastUpdate.mstone: 49.0.2 dom.apps.reset-permissions: true dom.forms.autocomplete.formautofill: true dom.ipc.processCount.web: 4 dom.max_script_run_time: 0 dom.mozApps.used: true dom.push.userAgentID: 2d4a310dc01743a5adcb151a9348f596 extensions.lastAppVersion: 61.0 font.internaluseonly.changed: true font.name.serif.x-western: Calibri gfx.blacklist.direct2d.failureid: FEATURE_FAILURE_DL_BLACKLIST_g984 gfx.blacklist.layers.direct3d9.failureid: FEATURE_FAILURE_DL_BLACKLIST_g150 media.benchmark.vp9.fps: 225 media.benchmark.vp9.versioncheck: 2 media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1510332724 media.gmp-gmpopenh264.version: 1.7.1 media.gmp-manager.buildID: 20180621125625 media.gmp-manager.lastCheck: 1531136669 media.gmp-widevinecdm.abi: x86_64-gcc3 media.gmp-widevinecdm.lastUpdate: 1507721928 media.gmp-widevinecdm.version: 1.4.8.1008 media.gmp.storage.version.observed: 1 media.webrtc.debug.aec_log_dir: /Users/susanvierra/Library/Caches/TemporaryItems media.webrtc.debug.log_file: /Users/susanvierra/Library/Caches/TemporaryItems/WebRTC.log network.cookie.prefsMigrated: true network.negotiate-auth.allow-insecure-ntlm-v1: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1530811342 places.history.expiration.transient_current_max_pages: 97219 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugins.ctprollout.cohort: test plugins.ctprollout.cohortSample: 0.307162 print.print_bgcolor: false print.print_bgimages: false print.print_colorspace: print.print_command: print.print_downloadfonts: false print.print_duplex: 1515870810 print.print_evenpages: true print.print_in_color: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_paper_data: 0 print.print_paper_height: 11.00 print.print_paper_name: print.print_paper_size_type: 1 print.print_paper_size_unit: 0 print.print_paper_width: 8.50 print.print_plex_name: print.print_resolution: 1515870810 print.print_resolution_name: print.print_reversed: false print.print_scaling: 1.00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 56 print.print_unwritea

Chosen solution

It doesn't look like you have an ad-blocker installed. Do you have tracking protection enabled? You can whitelist websites that don't work correctly in it. Turn off Tracking Protection for individual sites

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All Replies (2)

Chosen Solution

It doesn't look like you have an ad-blocker installed. Do you have tracking protection enabled? You can whitelist websites that don't work correctly in it. Turn off Tracking Protection for individual sites

Tyler, THANK YOU very much!!! I couldn't see an ad blocker either. Your solution worked! Now I'll try to remember that to use for other websites too.