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I can't send or reply to emails even though it works on my old apple pro and iPhone

  • 4 replies
  • 1 has this problem
  • 14 views
  • Last reply by Toad-Hall

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I have had Thunderbird for quite some time on my old Apple Pro and iPhone. I have now bought a new Apple Pro and thought IO would obviously include Thunderbird account on it. I am receiving the emails, I can read them but not reply. Please see the screen shot that pops up

I have had Thunderbird for quite some time on my old Apple Pro and iPhone. I have now bought a new Apple Pro and thought IO would obviously include Thunderbird account on it. I am receiving the emails, I can read them but not reply. Please see the screen shot that pops up

All Replies (4)

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No screen shot. Try posting it again.

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OP started a new thread with the screenshot here. https://support.mozilla.org/en-US/questions/1222745 Please do not start multiple threads for the same issue.

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Hi apologies if I created a new thread. I have never used this support before. I have worked it out now and attached the screen shot for you

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Please post the troubleshooting information into this forum question

  • Open Help (or click on three-line-icon and select Help)
  • Choose 'Troubleshooting Information'
  • Do Not select check box "Include account names"
  • click on 'Copy to clipboard' button
  • Right click in this forum question 'Post a Reply' text box and select 'Paste'
  • click on 'Post Reply'