Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Emails deleted from Unified Inbox still show as struck-through in the inboxes of the individual email accounts; how do I delete them please ?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Toad-Hall

Harry15MH
Harry15MH

Using Thunderbird 45.8.0 under W7 64-bit, I handle several email accounts using a Unified Inbox. The individual inboxes are still visible, but I rarely use them. I've recently deleted a lot of unwanted emails from the Unified inbox, which initially show as struck-through, but after closing and restarting TB the struck-through entries disappear from the Unified Inbox (good !), but remain as struck-through in the individual Inboxes (a nuisance, though so far not intolerable.) Why don't they get deleted please ? What have I failed to do ?

Using Thunderbird 45.8.0 under W7 64-bit, I handle several email accounts using a Unified Inbox. The individual inboxes are still visible, but I rarely use them. I've recently deleted a lot of unwanted emails from the Unified inbox, which initially show as struck-through, but after closing and restarting TB the struck-through entries disappear from the Unified Inbox (good !), but remain as struck-through in the individual Inboxes (a nuisance, though so far not intolerable.) Why don't they get deleted please ? What have I failed to do ?

Chosen solution

Compact the folder to remove all marked as deleted mail. Right click on folder and select compact.

Read this answer in context 👍 1

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor

Chosen Solution

Compact the folder to remove all marked as deleted mail. Right click on folder and select compact.