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Doesn’t recognise my user name, I don’t receive the emails when I request a reminder even though it says it has been sent successfully

Posted

I have tried to get my user name numerous times but don’t get the email.

I have tried to get my user name numerous times but don’t get the email.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (iPad; CPU OS 11_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) FxiOS/12.1b10941 Mobile/15F79 Safari/605.1.15

More Information

Andrew
  • Moderator
321 solutions 4028 answers

Hello,

Please assist us with providing the following information:

  • Device make, model and version
  • Operating System version
  • Website you are encountering this issue on

Thanks!

Hello, Please assist us with providing the following information: * Device make, model and version * Operating System version * Website you are encountering this issue on Thanks!