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Solved Archived

Why do fillable forms not work?

Firefox Troubleshooting
Shadow110 replied
gar722
gar722

I have docs with fill in PDF forms. When they are open in ALL other browsers, they are ready to fill in. When you open them in FF, they are not able to be filled in. There is a note if the upper right corner that says OPEN IN A DIFFERENT VIEWER. Once opened in a different viewer, than they can be filled in.

What is the issue with FF???

I have docs with fill in PDF forms. When they are open in ALL other browsers, they are ready to fill in. When you open them in FF, they are not able to be filled in. There is a note if the upper right corner that says OPEN IN A DIFFERENT VIEWER. Once opened in a different viewer, than they can be filled in. What is the issue with FF???

All Replies (1)

Shadow110
Shadow110

Chosen Solution

Hi, as far as I understand the bug for this is still being worked on or it maybe propriety. No idea when this will change. https://support.mozilla.org/en-US/kb/view-pdf-files-firefox Change to Use Adobe for Fill-able Forms : https://www.gvsu.edu/cms4/asset/F51281F0-00AF-E25A-5BF632E8D4A243C7/instructions-fillable-pdf(2).pdf

Please let us know if this solved your issue or if need further assistance.