Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was closed and archived. Please ask a new question if you need help.
Locked Archived

My Fosfire account did not sync correctly, what do I do?

Firefox for Android Other
jscher2000 -... replied 8 years ago
SuMo Bot
SuMo Bot

I have not been able to locate my answer. I have tried for several minutes and do not know what to do. DO I NEED TO CLOSE MY ACCOUNT?

I have not been able to locate my answer. I have tried for several minutes and do not know what to do. DO I NEED TO CLOSE MY ACCOUNT?

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Hi gee2creek, let's review how far you got:

  • You created a Firefox Account to set up Sync (note: that's a different account from your Support website account)
  • You received an email to confirm your Firefox Account, and you confirmed it
  • You set up the Sync service on your Windows 10 Firefox, and it was able to connect
  • You tried to add a Firefox on Android to your Sync account and that isn't working

Is that right? Do you get a specific error message?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Oh, wait, I think I see your other question:

https://support.mozilla.org/questions/1210397

SuMo Bot
SuMo Bot Question owner

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.