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Somehow I have my main inbox in another location, and can't move it to new computer

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  • Last reply by christ1

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I found that somehow, there is another mailbox folder with my main inbox emails, in a different profile folder than my main profile folder, but on the original computer, it looks seamless (all show up when I open Tbird). I tried to replace my older (2015) inbox with the up-to-date 12/31/2017 inbox, but they still to go the wrong location. Can I edit a config file somewhere in the profile folder to 'fix' the location problem?

I found that somehow, there is another mailbox folder with my main inbox emails, in a different profile folder than my main profile folder, but on the original computer, it looks seamless (all show up when I open Tbird). I tried to replace my older (2015) inbox with the up-to-date 12/31/2017 inbox, but they still to go the wrong location. Can I edit a config file somewhere in the profile folder to 'fix' the location problem?

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I found that somehow, there is another mailbox folder with my main inbox emails, in a different profile folder than my main profile folder,

Please explain that in more detail. You may also post a screenshot illustrating the problem. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem