Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 58.0b2 (32-bit) Firefox 57.0.2 (64bit) TotalAV can't click on button in email and get it to go to Firefox.

  • 1 reply
  • 1 has this problem
  • Last reply by Toad-Hall

more options

We recently switched from Avast! to TotalAV. This problem started recently but I'm pretty sure it started before we switched to TotalAV. When we click on a button or URL in an email, it no longer automatically opens the site in Firefox. We CAN click on the link, click on copy the link location, then open a tab in Firefox, copy the URL in, but that is SURE a lot of steps. Happy holidays :-) Mike

All Replies (1)

more options

This is an issue with your computer not knowing what to do. It is less likely to be anything to do with Thunderbird.

Suggest you go through all the various default settings to make sure 'Firefox' is actually set up as default.