Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I do not have "MAIL MERGE" as an option in File.

  • 2 replies
  • 2 have this problem
  • 27 views
  • Last reply by CarolineSCA

more options

Previously I have been able to do mail merge as it has been an option in FILE but it is no longer there as an option. Can anyone let me know how to add it please? Thanks in advance

Previously I have been able to do mail merge as it has been an option in FILE but it is no longer there as an option. Can anyone let me know how to add it please? Thanks in advance

Chosen solution

In a new 'Write' window: If you had 'Mail Merge' under 'File', then you were using an addon. Suggest you check to see if the addon is enabled or whether you need to update the addon.

'Menu icon' > 'Addons' select the 'Extensions' icon - looks like a jigsaw piece. This should list the addons.

Is 'Mail Merge' in the list but greyed out? Then you need to click on 'enable' and then restart Thunderbird.

Is 'Mail Merge' in the list? If no, then suggest you reinstall Mail Merge. https://addons.mozilla.org/en-US/thunderbird/addon/mail-merge/

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

In a new 'Write' window: If you had 'Mail Merge' under 'File', then you were using an addon. Suggest you check to see if the addon is enabled or whether you need to update the addon.

'Menu icon' > 'Addons' select the 'Extensions' icon - looks like a jigsaw piece. This should list the addons.

Is 'Mail Merge' in the list but greyed out? Then you need to click on 'enable' and then restart Thunderbird.

Is 'Mail Merge' in the list? If no, then suggest you reinstall Mail Merge. https://addons.mozilla.org/en-US/thunderbird/addon/mail-merge/

more options

THANK YOU - That worked!!