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Can't login into account. No link for password reset is sent to my email.

  • 6 replies
  • 9 have this problem
  • 21 views
  • Last reply by FredMcD

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No details. Just as it written in the header.

No details. Just as it written in the header.

Chosen solution

It's kind of rediculous, but it happened somehow. Honestly - don't know why. Just happened. Miracle. Thank you once again for support.

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All Replies (6)

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I called for help for you. What account are you having problems with? Mozilla has several.

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Thanks a lot for the letter. Actually I don't quite understand what are you talking about. When you open the Mozilla browser you are invited to create an account. This is the type of account I have. It could be described as a usual pair of login, which is just an email address and a password which I prescribe do this login. That's it. I have a PC and iPhone, which are connected to that account ( I use it to sync my Mozilla bookmarks). But I can't to link one more device - my iPad. And all attempts to login to existing account in Mozilla finishes with invalid login or password message. And proposition to reset the password. When I tap "send a link to reset a password ", no link is sent to my email. That's all I can say. Sorry.

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Ahh, you are talking about your sync account. Sync allows you to share data between devices.

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OK. So, what should I do connect this devic? At the moment I've just add another iPad mini. And it synced easily. I don't understand what goes wrong with my big iPad...

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Chosen Solution

It's kind of rediculous, but it happened somehow. Honestly - don't know why. Just happened. Miracle. Thank you once again for support.

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All I did was send out for help. Could have been a system problem that was fixed.