Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't login into account. No link for password reset is sent to my email.

  • 6 replies
  • 9 have this problem
  • 282 views
  • Last reply by FredMcD

more options

No details. Just as it written in the header.

Chosen solution

It's kind of rediculous, but it happened somehow. Honestly - don't know why. Just happened. Miracle. Thank you once again for support.

Read this answer in context 👍 0

All Replies (6)

more options

I called for help for you. What account are you having problems with? Mozilla has several.

more options

Thanks a lot for the letter. Actually I don't quite understand what are you talking about. When you open the Mozilla browser you are invited to create an account. This is the type of account I have. It could be described as a usual pair of login, which is just an email address and a password which I prescribe do this login. That's it. I have a PC and iPhone, which are connected to that account ( I use it to sync my Mozilla bookmarks). But I can't to link one more device - my iPad. And all attempts to login to existing account in Mozilla finishes with invalid login or password message. And proposition to reset the password. When I tap "send a link to reset a password ", no link is sent to my email. That's all I can say. Sorry.

more options

Ahh, you are talking about your sync account. Sync allows you to share data between devices.

more options

OK. So, what should I do connect this devic? At the moment I've just add another iPad mini. And it synced easily. I don't understand what goes wrong with my big iPad...

more options

Chosen Solution

It's kind of rediculous, but it happened somehow. Honestly - don't know why. Just happened. Miracle. Thank you once again for support.

more options

All I did was send out for help. Could have been a system problem that was fixed.