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How do I reopen an old profile rescued from a dead computer?

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First things first: I'm on a Mac. I know that can affect things.

So my old hard drive developed critical I/O errors and wouldn't boot. I managed to rescue the Thunderbird profile folders from the hard drive and bring them over to a different system, but I'm unable to get Thunderbird to recognize or import the email profile, etc. I've looked for, and can't find, the profiles.ini file.

Ideas? I have about 7 years of messages that I don't want to lose (and a ton of notes I kept in "Drafts").

First things first: I'm on a Mac. I know that can affect things. So my old hard drive developed critical I/O errors and wouldn't boot. I managed to rescue the Thunderbird profile folders from the hard drive and bring them over to a different system, but I'm unable to get Thunderbird to recognize or import the email profile, etc. I've looked for, and can't find, the profiles.ini file. Ideas? I have about 7 years of messages that I don't want to lose (and a ton of notes I kept in "Drafts").