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Trying to send to a mailing list, but insted get the alert "There are non-ASCII characters in the local part of the recipient address"

  • 4 replies
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  • Last reply by Quartermoon

I have several mailing lists I use repeatadly. Just the other day I sent out an email to these same lists with no problem--but today all I get is the Alert "There are non-ASCII characters in the local part of the recipient address . This is not yet supported. Please change this address and try again." every time I hit send.

What is going on??? And how do I fix it???

I have several mailing lists I use repeatadly. Just the other day I sent out an email to these same lists with no problem--but today all I get is the Alert "There are non-ASCII characters in the local part of the recipient address . This is not yet supported. Please change this address and try again." every time I hit send. What is going on??? And how do I fix it???

Chosen solution

Thanks, Airmail!!

The main solution in that old thread was hard to understand, but I followed links to an even older thread about the problem and came across the solution: I had a blank email in the mailing list.

I had deleted email address from two contacts because I found out they were bad--I left the contacts in the mailing list as a placeholder. In the past, blanks like this were ignored, but for some reason they caused an issue this time...as evidenced by the alert, which has the odd blank space before the period at the end of the first sentence. ("the recipient address .")That should have been a clue, since that is usually where the email address that is causing a problem is listed! Clearly there was no address to insert, hence a blank space where Thunderbird was looking for an email.

Anyway, I solved the issue by assigning "NoEmail@missing.net" to my problematic contacts. The email sent, and I still have a placeholder that will let me know I need to get updated info from these folks next season.

Thanks for your help, Airmail. :)

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All Replies (4)

This is an older thread but maybe something in it will help. https://support.mozilla.org/en-US/questions/1069657

Modified by user01229325

Chosen Solution

Thanks, Airmail!!

The main solution in that old thread was hard to understand, but I followed links to an even older thread about the problem and came across the solution: I had a blank email in the mailing list.

I had deleted email address from two contacts because I found out they were bad--I left the contacts in the mailing list as a placeholder. In the past, blanks like this were ignored, but for some reason they caused an issue this time...as evidenced by the alert, which has the odd blank space before the period at the end of the first sentence. ("the recipient address .")That should have been a clue, since that is usually where the email address that is causing a problem is listed! Clearly there was no address to insert, hence a blank space where Thunderbird was looking for an email.

Anyway, I solved the issue by assigning "NoEmail@missing.net" to my problematic contacts. The email sent, and I still have a placeholder that will let me know I need to get updated info from these folks next season.

Thanks for your help, Airmail. :)

Would you mark this one solved it you are all set now? You can use your own answer as the solution.