Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Click on URL links doesn't work, have to copy link to Firefox.

  • 2 replies
  • 4 have this problem
  • 27 views
  • Last reply by Sweetoljohn

Sweetoljohn
Sweetoljohn

I have used TB for years. Suddenly yesterday clicking on a link did not take me to Firefox. I can right click on the link and select Copy Link Location and then go to FF and paste it in and it works just fine. I don't remember making any changes to FF or TB and I have the up to date versions. I don't remember making any option changes to either of them and I can't find an option that might prevent this from working properly. I am running Win 10, which was recently updated. Could there be some option there that could cause this?

Thanks,

SOJ

I have used TB for years. Suddenly yesterday clicking on a link did not take me to Firefox. I can right click on the link and select Copy Link Location and then go to FF and paste it in and it works just fine. I don't remember making any changes to FF or TB and I have the up to date versions. I don't remember making any option changes to either of them and I can't find an option that might prevent this from working properly. I am running Win 10, which was recently updated. Could there be some option there that could cause this? Thanks, SOJ

Chosen solution

Please have a look at the Hyperlinks in messages do not work article first.

I do think it’s related to Windows updates. You may need to choose a different default browser first, and then set Firefox back as default browser. Could you please report back?

Read this answer in context 👍 0

All Replies (2)

Tonnes
Tonnes
  • Locale Leader

Chosen Solution

Please have a look at the Hyperlinks in messages do not work article first.

I do think it’s related to Windows updates. You may need to choose a different default browser first, and then set Firefox back as default browser. Could you please report back?

Sweetoljohn
Sweetoljohn Question owner

I just downloaded and installed a fresh copy of TB and everything works now. I must have had something corrupted because TB was up-to-date.

Thanks for your ideas.

Blessings,

SOJ