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Help with yputube.

  • 7 replies
  • 11 have this problem
  • 11 views
  • Last reply by Aastha_i_am

Kwitseo
Kwitseo

When switching a video to 720p or 1080p the video would lag and skip, but the audio is unaffected. However, videos below 720p work fine.

When switching a video to 720p or 1080p the video would lag and skip, but the audio is unaffected. However, videos below 720p work fine.

Chosen solution

We will take this bug into consideration and this issue will be taken up to the concerned authorities. Till then, unfortunately you have to use Chrome or other supported browsers. Thankyou.

Read this answer in context 👍 0

All Replies (7)

Aastha_i_am
Aastha_i_am

I'm assuming this problem seems to be caused most preferably by hardware acceleration. Or probably internet speed issues.

Kwitseo
Kwitseo Question owner

No, other browsers Ihave don'thave this issue.

user1355808
user1355808

Can you please provide the specifications of your mobile phone so that we can help you better. Thank you.

Kwitseo
Kwitseo Question owner

Galaxy 4 Tablet Model No. SM-T530NU Android Ver. 5.0.2 Kernel Ver. 3.0.4-5816452 dpi@SWHD4004 #1 Build No. LRX22G. T530NUUEU1BOI2 KNOX Ver. KNOX 2.4 

                  Standard SDK 5.4.0
                  Premium SDK 2.4.0
                  Customization SDK 2.4.0
                  Container 2.4.0
                  CEP 2.0.1
                  OTP 1.1.0
                  SE for Android 2.3.0
                  SSO 2.4.0
                  TIMA 3.0
                  VPN 2.2.0
user1355808
user1355808

Thank you for providing the information. As i see, YouTube doesn't allow higher resolutions (or lower resolutions) to many browsers and i assume Firefox is one of them. You can use Google Chrome and it works perfectly fine on them because well they both are products of Google.

I suggest you to the use the mobile version of YouTube : m.youtube.com for the best experience with Firefox.

Please rate "yes" if this helped you :)

Kwitseo
Kwitseo Question owner

I always had on the mobile version. Thanks anyway.

Aastha_i_am
Aastha_i_am

Chosen Solution

We will take this bug into consideration and this issue will be taken up to the concerned authorities. Till then, unfortunately you have to use Chrome or other supported browsers. Thankyou.