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Unable to see UPS label embedded in email. No remote content bar shown. How to fix?

  • 2 replies
  • 1 has this problem
  • 113 views
  • Last reply by halaciousnm

As q states; I see the references to it and even a line for where to cut it out but no label. Additionally, when certain CC co sends email I only get the word "text" but no other content. Not sure if these are related. In these situations I don't get the "blocked content" bar either. I have gotten it on other emails and websites though so I know what it looks like. Not a savvy user but think it must be some setting I need to change. I tried copying it as a .doc and as an .eml but neither would upload as an attachment to this question.

As q states; I see the references to it and even a line for where to cut it out but no label. Additionally, when certain CC co sends email I only get the word "text" but no other content. Not sure if these are related. In these situations I don't get the "blocked content" bar either. I have gotten it on other emails and websites though so I know what it looks like. Not a savvy user but think it must be some setting I need to change. I tried copying it as a .doc and as an .eml but neither would upload as an attachment to this question.

Chosen solution

There's no html option. Have received labels before from other sources but not sure what version I T'bird I was using at the time.

I'm copying email to here for your viewing: Please find your UPS Return Label and return instructions below.

  • If the return item is in multiple boxes, you will receive additional e-mails

with a label for each box. Use only one unique label per box.*

  • UPS Electronic Return Label: View/Print Label*
1. *Ensure that there are no other tracking labels attached to your package.*
2. *Fold the printed label at the dotted line.*  Place the label in a UPS
   Shipping Pouch. If you do not have a pouch, affix the folded label using
   clear plastic shipping tape over the entire label. Take care not to cover
   any seams or closures.
3. *Drop-off*
     * Take this package to any location of The UPS Store®, UPS Drop Box, UPS
       Customer Center, UPS Alliances (Office Depot® or Staples®) or Authorized
       Shipping Outlet near you. Items sent via UPS ReturnsSM
       Services(including via UPS Ground) are accepted at Drop Boxes, to find
       your closest UPS location visit www.ups.com/content/us/en/index.jsx
       <http://www.ups.com/content/us/en/index.jsx> and select Drop Off. Drop
       Off Locator
       <http://www.ups.com/dropoff?autosubmit=1&loc=en_US&appid=XOLT&country=US&Postal=871104027&trans_mode=001>
     * Daily Pick up customers: Have your shipment(s) ready for the driver as
       usual.

CUT HERE


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All Replies (2)

You can copy and paste the text itself into your posting, or use a screenshot. The upload system here accepts only a few specific types of graphics files.

Is it possible that the display of the label requires a script to be run? Thunderbird doesn't run scripts in messages; the solution might be to look at the message in a website (some messages have a "can't see this message? view it in a website" link) or run a less security-conscious email client that does allow scripts. Obviously, I can't recommend this second solution. ;-)

Chosen Solution

There's no html option. Have received labels before from other sources but not sure what version I T'bird I was using at the time.

I'm copying email to here for your viewing: Please find your UPS Return Label and return instructions below.

  • If the return item is in multiple boxes, you will receive additional e-mails

with a label for each box. Use only one unique label per box.*

  • UPS Electronic Return Label: View/Print Label*
1. *Ensure that there are no other tracking labels attached to your package.*
2. *Fold the printed label at the dotted line.*  Place the label in a UPS
   Shipping Pouch. If you do not have a pouch, affix the folded label using
   clear plastic shipping tape over the entire label. Take care not to cover
   any seams or closures.
3. *Drop-off*
     * Take this package to any location of The UPS Store®, UPS Drop Box, UPS
       Customer Center, UPS Alliances (Office Depot® or Staples®) or Authorized
       Shipping Outlet near you. Items sent via UPS ReturnsSM
       Services(including via UPS Ground) are accepted at Drop Boxes, to find
       your closest UPS location visit www.ups.com/content/us/en/index.jsx
       <http://www.ups.com/content/us/en/index.jsx> and select Drop Off. Drop
       Off Locator
       <http://www.ups.com/dropoff?autosubmit=1&loc=en_US&appid=XOLT&country=US&Postal=871104027&trans_mode=001>
     * Daily Pick up customers: Have your shipment(s) ready for the driver as
       usual.

CUT HERE