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How do I rename folders in my Imap -email program

  • 2 replies
  • 151 have this problem
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  • Last reply by diajons

diajons
diajons

I am getting this message from Microsoft -----

One or more folders in your mailbox have name conflicts with others or system reserved names.

Folders with these names can't be downloaded by your IMAP e-mail program. 

   Junk

Please connect to your mailbox using your Web browser and rename those folders. Once renamed, those folders will be displayed in your IMAP e-mail application correctly.

can somebody tell me how to rectify this

I am getting this message from Microsoft ----- One or more folders in your mailbox have name conflicts with others or system reserved names. Folders with these names can't be downloaded by your IMAP e-mail program. Junk Please connect to your mailbox using your Web browser and rename those folders. Once renamed, those folders will be displayed in your IMAP e-mail application correctly. can somebody tell me how to rectify this

Chosen solution

If the messages are "from Microsoft" then can we assume it's an Outlook or Hotmail account? If so, then go to the outlook.com website, log into your email account there and rename the offending folders.

Seems to me to be an odd message. I'm pretty sure my outlook and Hotmail accounts have Junk folders. But they do like to fiddle and are currently doing something that breaks pop-connected email accounts. Maybe another set of moving goalposts.

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Zenos
Zenos

Chosen Solution

If the messages are "from Microsoft" then can we assume it's an Outlook or Hotmail account? If so, then go to the outlook.com website, log into your email account there and rename the offending folders.

Seems to me to be an odd message. I'm pretty sure my outlook and Hotmail accounts have Junk folders. But they do like to fiddle and are currently doing something that breaks pop-connected email accounts. Maybe another set of moving goalposts.

diajons
diajons Question owner

thanks Solved problem