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Dragging a message to move it to another folder works inconsistently in v45.0

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by john_i

john_i
john_i
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Dragging messages to another folder worked fine until today. Today, I tried to drag a message to a folder and it did not move the message. I tried this with several folders and several messages. Restarting with add-ons disabled (safe mode) did not solve the issue. I then restarted in regular mode and dragging now works. I restarted again in regular mode and it is still working.

So, I have no problem now, but I noticed there were several other similar issues posted and wanted to add this in case it is helpful in understanding that there may still be a lurking problem.

Thanks for an excellent mail client!

Dragging messages to another folder worked fine until today. Today, I tried to drag a message to a folder and it did not move the message. I tried this with several folders and several messages. Restarting with add-ons disabled (safe mode) did not solve the issue. I then restarted in regular mode and dragging now works. I restarted again in regular mode and it is still working. So, I have no problem now, but I noticed there were several other similar issues posted and wanted to add this in case it is helpful in understanding that there may still be a lurking problem. Thanks for an excellent mail client!

Modified by Wayne Mery

Chosen solution

Thank you for posting.

Are you still running cleanly? What extensions do you have installed?

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Wayne Mery
Wayne Mery
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Chosen Solution

Thank you for posting.

Are you still running cleanly? What extensions do you have installed?

john_i
john_i Question owner
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I am calling this 'solved', since I have not had any problems since my initial post. Dragging messages (and everything else) has been working fine since the initial post.

I am now running v45.1.1 with the following add-ons: Extensions: ImportExportTools, Lightning Plugins (enabled): Shockwave Flash 21.0 r0 Plugins (disabled): Adobe Acrobat, Java Deployment Toolkit, Java Platform SE, Windows Presentation Foundation

Thanks for the attention.