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Error message "Video format or MIME type is not supported" on LiveGo.tv, unable to view lany programme but IE working as normal.

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  • 63 have this problem
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  • Last reply by Pedro1874

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When attempting to watch any programme on LiveGo.tv there is an error message across the screen where I would normally see the programme "Video format or MIME type is not supported" I have never had this before with Windows XP or Windows 10 but I now have a new PC with Windows 8.1 installed as the OS. I can watch as normal on IE but would prefer to use Firefox.

Any fixes?

Chosen solution

Try installing Flash for Firefox, IE uses a different version of Flash than Firefox needs.

Download the latest Flash Plugin version from here: Select the Windows > Plugin-based browsers - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html Ignore the " will be decommissioned on March 1st, 2016" message at the top. It just worked for me. Close Firefox then run the Flash installer.

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Chosen Solution

Try installing Flash for Firefox, IE uses a different version of Flash than Firefox needs.

Download the latest Flash Plugin version from here: Select the Windows > Plugin-based browsers - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html Ignore the " will be decommissioned on March 1st, 2016" message at the top. It just worked for me. Close Firefox then run the Flash installer.

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This is not about the Flash plugin but about the HTML5 media player that can't play any of the media formats that the website offers.

See:

You can check the Web Console ("3-bar" menu button or Tools > Web Developer) to see if there is a more specific error message.

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Downloading the latest Flash plugin solved the problem