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I set my Mozilla Firefox to block pop ups but still continue to get pop ups. How do I stop the pop ups on my pc?

Posted

I have a new pc running Windows 10. After loading Mozilla Firefox, I went to tools; options; content; selected to Block pop-up windows but it doesn't work. Everytime I go to a new site, multiple windows pop up all over the page. I am running McAfee Total Protection. I went to the firefox blog website, found the follow info, ran it and still no help.

Chosen Solution hi Cynthia.Wilson, from the data you've submitted, you appear to have malicious addons present. so please perform all these steps: 1. reset firefox (this will keep your bookmarks and passwords) 2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them. 3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well. Troubleshoot Firefox issues caused by malware

I have only McAfee add ons and it will it not let me activate my Adobe Acrobat DC - Create PDF or Adobe Flash Player.

Can you please help me with this issue? Thanks!

I have a new pc running Windows 10. After loading Mozilla Firefox, I went to tools; options; content; selected to Block pop-up windows but it doesn't work. Everytime I go to a new site, multiple windows pop up all over the page. I am running McAfee Total Protection. I went to the firefox blog website, found the follow info, ran it and still no help. Chosen Solution hi Cynthia.Wilson, from the data you've submitted, you appear to have malicious addons present. so please perform all these steps: 1. reset firefox (this will keep your bookmarks and passwords) 2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them. 3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well. Troubleshoot Firefox issues caused by malware I have only McAfee add ons and it will it not let me activate my Adobe Acrobat DC - Create PDF or Adobe Flash Player. Can you please help me with this issue? Thanks!

Chosen solution

Your situation sounds like you need to further investigate your settings or scan your computer to solve your irregular pop-up problem.

In regards to running scans on your computer I have found that running ESET in combination with Malwarebytes on my Windows machines has given very good protection results. Malwarebytes has been a very solid performer for some time for detecting rootkits, and malware of all kinds. ESET has typically been one of the top AV programs at detection rates, however, what sets it apart has been that it has a very low impact on the performance and usability of your computer while being very good at detection/protection.

There are free scan tools on their respective websites you can use as well, if you are just looking for further detection help/affirmation beyond McAfee.

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0

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Seburo
  • Top 25 Contributor
  • Moderator
568 solutions 4108 answers

Hi

I do not believe that your questions is to do with Focus By Firefox but I will do my best to help.

In addition to the pop up blocker that is included with Firefox, you may wish to install an advertising blocker from the Firefox Add-ons site. You can read more about how to do this here.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

Hi I do not believe that your questions is to do with Focus By Firefox but I will do my best to help. In addition to the pop up blocker that is included with Firefox, you may wish to install an advertising blocker from the Firefox Add-ons site. You can read more about how to do this [https://support.mozilla.org/en-US/kb/find-and-install-add-ons-add-features-to-firefox here]. I hope this helps, but if not, please come back here and we can look into a different solution for you.
jlam45 1 solutions 7 answers

Chosen Solution

Your situation sounds like you need to further investigate your settings or scan your computer to solve your irregular pop-up problem.

In regards to running scans on your computer I have found that running ESET in combination with Malwarebytes on my Windows machines has given very good protection results. Malwarebytes has been a very solid performer for some time for detecting rootkits, and malware of all kinds. ESET has typically been one of the top AV programs at detection rates, however, what sets it apart has been that it has a very low impact on the performance and usability of your computer while being very good at detection/protection.

There are free scan tools on their respective websites you can use as well, if you are just looking for further detection help/affirmation beyond McAfee.

Your situation sounds like you need to further investigate your settings or scan your computer to solve your irregular pop-up problem. In regards to running scans on your computer I have found that running ESET in combination with Malwarebytes on my Windows machines has given very good protection results. Malwarebytes has been a very solid performer for some time for detecting rootkits, and malware of all kinds. ESET has typically been one of the top AV programs at detection rates, however, what sets it apart has been that it has a very low impact on the performance and usability of your computer while being very good at detection/protection. There are free scan tools on their respective websites you can use as well, if you are just looking for further detection help/affirmation beyond McAfee.

Question owner

Even though I am running McAfee Total Protection on my new computer; updates are current, still got hit with an adware application that was attached within the Firefox. This adware application is called Royal Raid. Took me a while but finally found the little bugger. If you go to https://www.google.com/search?q=royal+raid&ie=utf-8&oe=utf-8, there are several sites with directions on how to remove this pesky problem.

Even though I am running McAfee Total Protection on my new computer; updates are current, still got hit with an adware application that was attached within the Firefox. This adware application is called Royal Raid. Took me a while but finally found the little bugger. If you go to https://www.google.com/search?q=royal+raid&ie=utf-8&oe=utf-8, there are several sites with directions on how to remove this pesky problem.
jlam45 1 solutions 7 answers

Glad you found it. Hope that resolves your issues.

Glad you found it. Hope that resolves your issues.
user1298613 5 solutions 132 answers

Hi, some web designers have a workaround, that allows some pop ups, usually full sized pages that either are on top or the bottom of the browser. I have managed to block almost every pop up, apart from this type. I got one earlier but I just clicked out of it. Just thought I would mention it. :)

John

Hi, some web designers have a workaround, that allows some pop ups, usually full sized pages that either are on top or the bottom of the browser. I have managed to block almost every pop up, apart from this type. I got one earlier but I just clicked out of it. Just thought I would mention it. :) John