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I can't connect alcatel one touch fire e to my computer

Posted

Hi, I have a alcatel one touch fire e and before I connected my device in my computer to install my apps. But yesterday when I install apps , the phone became black and the button power didn't work, so I restart my phone with the button sound+ and power in the same time while ten second and the phone restart but now when I connect my phone in my computer WebIde don't work so I delete the driver and install the driver, but WeIbde don't see my phone... This is my phone:

Hi, I have a alcatel one touch fire e and before I connected my device in my computer to install my apps. But yesterday when I install apps , the phone became black and the button power didn't work, so I restart my phone with the button sound+ and power in the same time while ten second and the phone restart but now when I connect my phone in my computer WebIde don't work so I delete the driver and install the driver, but WeIbde don't see my phone... This is my phone:

Chosen solution

I solved the problem: I explain: It was a strange problem with the driver: I install the driver, it's work, but after It's don't work. I delete the phone in windows settings but it's don't work: When you uninstall the apps you must click in delete this pilote in the pop-up ; you refresh and install the driver in all the device who call firefox os and it's work!!!!

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0

More Information

inaki 0 solutions 2 answers

Hi. Have you enabled the USB storage in 'Settings'?

Hi. Have you enabled the USB storage in 'Settings'?

Question owner

Yes, I have firefox os 2.0 and in setting I have enable ADB and dev tools. It's strange because before it's work

Yes, I have firefox os 2.0 and in setting I have enable ADB and dev tools. It's strange because before it's work

Chosen Solution

I solved the problem: I explain: It was a strange problem with the driver: I install the driver, it's work, but after It's don't work. I delete the phone in windows settings but it's don't work: When you uninstall the apps you must click in delete this pilote in the pop-up ; you refresh and install the driver in all the device who call firefox os and it's work!!!!

I solved the problem: I explain: It was a strange problem with the driver: I install the driver, it's work, but after It's don't work. I delete the phone in windows settings but it's don't work: When you uninstall the apps you must click in delete this pilote in the pop-up ; you refresh and install the driver in all the device who call firefox os and it's work!!!!