Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Installed Firefox on fire 2015 - icon opens then closes immediately

  • 3 replies
  • 7 have this problem
  • 50 views
  • Last reply by BobiJo

more options

using apk from FTP I was able to install Firefox on my fire 2015 tablet. I got the icon, and I can open it but then it closes right away - what did I do wrong? How can I get it to install properly? When I look for help online, I keep seeing that I should use Google play - I do not have access to it.

Chosen solution

Make sure you downloaded the correct version for your tablet. We produce 3 builds of Firefox for Android one for old Gingerbread devices one for Intel x86 devices and one for modern Android devices.

The build for your device will be in a folder ending in -api-11. For example this is our Aurora build of Firefox for Android. https://ftp.mozilla.org/pub/mozilla.org/mobile/nightly/latest-mozilla-aurora-android-api-11/fennec-44.0a2.multi.android-arm.apk

Read this answer in context 👍 1

All Replies (3)

more options

Hi

I have looked into this and have seen that you may need to make a change to the settings on your Kindle Fire before you open the file;

1. Go to the Settings screen on the Kindle Fire 2. Select the “Device” option. 3. Select “On” for the “Allow Installation of Applications” option.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

more options

Chosen Solution

Make sure you downloaded the correct version for your tablet. We produce 3 builds of Firefox for Android one for old Gingerbread devices one for Intel x86 devices and one for modern Android devices.

The build for your device will be in a folder ending in -api-11. For example this is our Aurora build of Firefox for Android. https://ftp.mozilla.org/pub/mozilla.org/mobile/nightly/latest-mozilla-aurora-android-api-11/fennec-44.0a2.multi.android-arm.apk

more options

BobiJo said

using apk from FTP I was able to install Firefox on my fire 2015 tablet. I got the icon, and I can open it but then it closes right away - what did I do wrong? How can I get it to install properly? When I look for help online, I keep seeing that I should use Google play - I do not have access to it.

Seburo said

Hi I have looked into this and have seen that you may need to make a change to the settings on your Kindle Fire before you open the file; 1. Go to the Settings screen on the Kindle Fire 2. Select the “Device” option. 3. Select “On” for the “Allow Installation of Applications” option. I hope this helps, but if not, please come back here and we can look into a different solution for you.

This option is not on the Fire 2015 5th generationSeburo said

Hi I have looked into this and have seen that you may need to make a change to the settings on your Kindle Fire before you open the file; 1. Go to the Settings screen on the Kindle Fire 2. Select the “Device” option. 3. Select “On” for the “Allow Installation of Applications” option. I hope this helps, but if not, please come back here and we can look into a different solution for you.

This option is not on the Fire 2015 5th gen - I did do that on my older Fire and was able to install there. The answer here from kbrosnan gave a link to the correct Aurora version of FireFox for this Fire unit.kbrosnan said

Make sure you downloaded the correct version for your tablet. We produce 3 builds of Firefox for Android one for old Gingerbread devices one for Intel x86 devices and one for modern Android devices. The build for your device will be in a folder ending in -api-11. For example this is our Aurora build of Firefox for Android. https://ftp.mozilla.org/pub/mozilla.org/mobile/nightly/latest-mozilla-aurora-android-api-11/fennec-44.0a2.multi.android-arm.apk

YES - This version worked very well - Thank you so much.