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How do I troubleshoot backup permissions?

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  • Last reply by amandabee

amandabee
amandabee
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Following the instructions at:

<https://developer.mozilla.org/en-US/Firefox_OS/Phone_guide/Flame/Updating_your_Flame#Backing_up_and_restoring_your_Flame_data>

I was able to backup my old phone with B2G-flash-tool's script. And I was able to push most of that backup onto a new phone, but it got hung up and kind of crapped out my phone. The calendar and mail apps had data, but the marketplace wouldn't even load. I just got a white screen. So I re-flashed my phone and set it up from scratch. I'd like to backup the basic setup I've got now, but I'm getting warnings and no data is being stored: 

     amanda@mona:B2G-flash-tool$ python backup_restore_profile.py -b -p ../Squid/sep13bak
     2015-09-13 18:02:22,590 - utilities.adb_helper - INFO - restarting adbd as root

     2015-09-13 18:02:22,590 - __main__ - INFO - Target device [None]
     2015-09-13 18:02:22,594 - __main__ - INFO - Stop B2G.
     2015-09-13 18:02:22,601 - __main__ - INFO - Backing up profile...
     2015-09-13 18:02:22,601 - __main__ - INFO - Backing up Wifi information...
     2015-09-13 18:02:22,616 - __main__ - WARNING - If you don't have root permission, you cannot backup Wifi information.
     2015-09-13 18:02:22,616 - __main__ - INFO - Backing up /data/b2g/mozilla to /tmp/backup_restore_ma6OPK/b2g-mozilla/ ...
     2015-09-13 18:02:22,626 - __main__ - WARNING - Can not pull files from /data/b2g/mozilla to /tmp/backup_restore_ma6OPK/b2g-mozilla/
     2015-09-13 18:02:22,627 - __main__ - INFO - Backing up /data/local to /tmp/backup_restore_ma6OPK/data-local/ ...
     2015-09-13 18:02:22,646 - __main__ - WARNING - Can not pull files from /data/local to /tmp/backup_restore_ma6OPK/data-local/
     2015-09-13 18:02:22,647 - __main__ - INFO - Backup profile done.
     2015-09-13 18:02:22,647 - __main__ - INFO - Copy profile from /tmp/backup_restore_ma6OPK to [../Squid/sep13bak].
     2015-09-13 18:02:22,647 - __main__ - INFO - Start B2G.

The process creates a "sep13bak" directory and creates subfolders for b2g-mozilla, data-local and wifi but they're all empty. I can't figure out why I wouldn't be able to pull files. I didn't need root on my old phone. Is there a setting that I toggled ages ago that I'm missing here?

Following the instructions at: <https://developer.mozilla.org/en-US/Firefox_OS/Phone_guide/Flame/Updating_your_Flame#Backing_up_and_restoring_your_Flame_data> I was able to backup my old phone with B2G-flash-tool's script. And I was able to push most of that backup onto a new phone, but it got hung up and kind of crapped out my phone. The calendar and mail apps had data, but the marketplace wouldn't even load. I just got a white screen. So I re-flashed my phone and set it up from scratch. I'd like to backup the basic setup I've got now, but I'm getting warnings and no data is being stored: amanda@mona:B2G-flash-tool$ python backup_restore_profile.py -b -p ../Squid/sep13bak 2015-09-13 18:02:22,590 - utilities.adb_helper - INFO - restarting adbd as root 2015-09-13 18:02:22,590 - __main__ - INFO - Target device [None] 2015-09-13 18:02:22,594 - __main__ - INFO - Stop B2G. 2015-09-13 18:02:22,601 - __main__ - INFO - Backing up profile... 2015-09-13 18:02:22,601 - __main__ - INFO - Backing up Wifi information... 2015-09-13 18:02:22,616 - __main__ - WARNING - If you don't have root permission, you cannot backup Wifi information. 2015-09-13 18:02:22,616 - __main__ - INFO - Backing up /data/b2g/mozilla to /tmp/backup_restore_ma6OPK/b2g-mozilla/ ... 2015-09-13 18:02:22,626 - __main__ - WARNING - Can not pull files from /data/b2g/mozilla to /tmp/backup_restore_ma6OPK/b2g-mozilla/ 2015-09-13 18:02:22,627 - __main__ - INFO - Backing up /data/local to /tmp/backup_restore_ma6OPK/data-local/ ... 2015-09-13 18:02:22,646 - __main__ - WARNING - Can not pull files from /data/local to /tmp/backup_restore_ma6OPK/data-local/ 2015-09-13 18:02:22,647 - __main__ - INFO - Backup profile done. 2015-09-13 18:02:22,647 - __main__ - INFO - Copy profile from [/tmp/backup_restore_ma6OPK] to [../Squid/sep13bak]. 2015-09-13 18:02:22,647 - __main__ - INFO - Start B2G. The process creates a "sep13bak" directory and creates subfolders for b2g-mozilla, data-local and wifi but they're all empty. I can't figure out why I wouldn't be able to pull files. I didn't need root on my old phone. Is there a setting that I toggled ages ago that I'm missing here?

Chosen solution

Ugh. Nevermind. I literally just had to turn off "USB Storage."

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amandabee
amandabee Question owner
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Chosen Solution

Ugh. Nevermind. I literally just had to turn off "USB Storage."