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Firefox crashes

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  • 2 have this problem
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  • Last reply by philipp

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Crash ID: bp-dd03a30a-5cd1-4e18-9f06-2710f2150812

Mac book Pro running Yosemite 10.10.4

Constantly crashes on startup, even in safe mode; never see anything other than crash reporter. Have uninstalled, rebooted, re-installed. Uninstalled again, removed profile, re-booted, re-installed. Still not working.

Crash ID: bp-dd03a30a-5cd1-4e18-9f06-2710f2150812 Mac book Pro running Yosemite 10.10.4 Constantly crashes on startup, even in safe mode; never see anything other than crash reporter. Have uninstalled, rebooted, re-installed. Uninstalled again, removed profile, re-booted, re-installed. Still not working.

Chosen solution

hi, this is a crash that seems to be caused by trusteer rapport. please see if there's an update available for that program or else keep it uninstalled for the moment.

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Chosen Solution

hi, this is a crash that seems to be caused by trusteer rapport. please see if there's an update available for that program or else keep it uninstalled for the moment.