
Firefox sync does not recognise existing account
Hi I'm trying to set up FF sync on a clean install on a new windows machine.
When I try to login into FF sync I get:
"Unknown account. Sign up"
The thing is this is exactly the email account I'm signed in with on my other machines. I went to the trouble of resetting the password on one of them which forced type in the new passward on the other machines.
This leads me to conclude that I am using the right email address and password.
My only thought is that on the initial start up I progressed seomwhat down the sign up process (user id password) before realising it was sign UP not sign IN.
Thoughts?
Thanks in advance,