Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

my firefox os won't let me send txts only mms how can i fix this problem

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by Ralph Daub

turtle6
turtle6
more options

Up until yesterday my phone was fine but since i recharged yesterday ive been unable to send any txt messages. I can recevice all calls and txts and make calls and send mms messages but when i try to send a normal txt it tells me that my service is unavalible. My phone is only a few months old and all software is up to date. I even brought a new sim today but still the same problem. Please help

Up until yesterday my phone was fine but since i recharged yesterday ive been unable to send any txt messages. I can recevice all calls and txts and make calls and send mms messages but when i try to send a normal txt it tells me that my service is unavalible. My phone is only a few months old and all software is up to date. I even brought a new sim today but still the same problem. Please help

All Replies (1)

Ralph Daub
Ralph Daub
  • Locale Leader
more options

Hi turtle6,

I understand you are having problems sending SMS texts from your ZTE Open C device, and that only MMS texts seem to be working.

Please certify that the APN and Mobile settings are configured correctly according to your carrier's instructions.

If after configuring your APN settings, you continue to have this issue, please reply to this message with the following information:

  • What is the OS version and Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
  • Please provide the exact steps to reproduce the issue you are encountering.
  • Who is your current cell phone carrier?
  • How often do you encounter this issue?

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we have all the necessary information to investigate this behavior.

- Ralph