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How can I file turbo-tax returns? They say that I can't use Mozilla.

pastraw
pastraw

When I go to file the return, the tech help said that I can't use Mozilla.

When I go to file the return, the tech help said that I can't use Mozilla.

Chosen solution

Well, as much as I enjoy messing with websites to make things work, since money and government forms are involved, you might just want to use Internet Explorer for the filing if the site refuses to let you use Firefox.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Is this with Firefox on a desktop/laptop system or on your Android device? Firefox is listed as okay for use to prepare your taxes on Windows and Mac, but not on Android: https://turbotax.intuit.com/personal-taxes/online/system-requirements_thickbox.jsp

If it's Windows/Mac, you're saying that when you get to the actual e-filing they say it's no longer going to work at that stage?? Strange.

pastraw
pastraw Question owner

I am on a desktop windows xp sp2.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Chosen Solution

Well, as much as I enjoy messing with websites to make things work, since money and government forms are involved, you might just want to use Internet Explorer for the filing if the site refuses to let you use Firefox.