Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why won't Firefox work on Android 5.1 Lollipop?

  • 2 replies
  • 16 have this problem
  • 38 views
  • Last reply by philipp

more options

Every time I try to open Firefox it immediately crashes. How do I fix it?

Every time I try to open Firefox it immediately crashes. How do I fix it?

Chosen solution

hi studioig3, thank you for reporting this. unfortunately this is a problem with the android 5.0.1 update on htc one m8 devices from verizon at the moment. there is a fix for this issue by mozilla already in the pipeline, so please look out for a firefox update in the google play store in the coming days.

Read this answer in context 👍 12

All Replies (2)

more options

Chosen Solution

hi studioig3, thank you for reporting this. unfortunately this is a problem with the android 5.0.1 update on htc one m8 devices from verizon at the moment. there is a fix for this issue by mozilla already in the pipeline, so please look out for a firefox update in the google play store in the coming days.

more options

hi again, the update to firefox 36.0.2 addressing the start-up crash on your device should now be available in the google play store.