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Cannot connect to en.37.com for gaming, just started blocking, how do I override?

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  • Last reply by cor-el

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For 2 days Firefox has been super-slow running games from both Kabam and en.37.com. I refreshed Firefox to defaults, now it will not accept 37.com's certificate. I cannot find a way to force a connection. The Kabam games still run super-slow. Both Firefox and Adobe Flash are current I have no problem with IE at either site.

For 2 days Firefox has been super-slow running games from both Kabam and en.37.com. I refreshed Firefox to defaults, now it will not accept 37.com's certificate. I cannot find a way to force a connection. The Kabam games still run super-slow. Both Firefox and Adobe Flash are current I have no problem with IE at either site.

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For the performance issues: Crashes or other problems with certain multimedia content in Firefox (such as YouTube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

AND:

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

It is also possible to disable protected mode in flash from the about:config page. Just search for "protectedmode" and the right config entry should pop up. Restart Firefox and see if there are any changes.


As for the certificate issue:

  • Add Security Exception
  • Are there any error messages on the certificate details? This can help better assist you.
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If the above does not help;

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: