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Cannot open Oracle site, instead get message "Unable to authenticate session."

  • 1 reply
  • 3 have this problem
  • 178 views
  • Last reply by cor-el

Lindeisha
Lindeisha

This is the only site I have trouble opening. Could someone walk me through how to solve this?

This is the only site I have trouble opening. Could someone walk me through how to solve this?

Chosen solution

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

See also:

Read this answer in context 👍 2

All Replies (1)

cor-el
cor-el
  • Moderator

Chosen Solution

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

See also: