Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Explore says Firefox installation file has virus

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by James

WhyWHyWhy
WhyWHyWhy
more options

Trying to download firefox the bar at the bottom of browers gets to 99% the bar says it has a virus and deletes the firefox exe file before Firefox can install.

Trying to download firefox the bar at the bottom of browers gets to 99% the bar says it has a virus and deletes the firefox exe file before Firefox can install.

All Replies (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

Try the full setup as some antivirus clients still occasionally give false positive on the stub installer even though the stub installer has existed since Firefox 18.0

https://www.mozilla.org/firefox/all/