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Messages are downloading, but not being received.

  • 1 reply
  • 7 have this problem
  • 3 views
  • Last reply by Toad-Hall

HelenT
HelenT
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One message seems to have got stuck, two days ago, and although it says it is downloading, it's not coming through. Other messages are now queuing up behind it.

One message seems to have got stuck, two days ago, and although it says it is downloading, it's not coming through. Other messages are now queuing up behind it.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Suggest you access the webmail account using a browser.

Locate the oldest email that did not download and move to another folder. It could be emails in a spam folder, so empty the spam folder.

then try to 'Get Mesages' in thunderbird.