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Firefox crashes

Posted

I am getting this crash just about everytime I try to log on to a site. I have run Spyware (Spy Hunter) and cleaned registry, helped a little but still getting crashes. Here's the latest crash report

Crash ID: bp-681ccc74-b8d1-41b1-9722-8bdc52141202
I am getting this crash just about everytime I try to log on to a site. I have run Spyware (Spy Hunter) and cleaned registry, helped a little but still getting crashes. Here's the latest crash report Crash ID: bp-681ccc74-b8d1-41b1-9722-8bdc52141202

Chosen solution

That looks like a problem with Windows Media Foundation.

You can try to toggle these pref to false on the about:config page

  • media.windows-media-foundation.enabled = false
  • media.directshow.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Read this answer in context 1

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; IPH 1.1.21.4019; InfoPath.3; rv:11.0) like Gecko

More Information

FredMcD
  • Top 10 Contributor
4307 solutions 60481 answers

Please post any other crash reports you haave.


The crash reports flagged these programs;

dlumd32.dll = DisplayLink Core Software

mfplat.dll = Microsoft Windows Media Foundation Platform

Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

See if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Please post any other crash reports you haave. ------------------ The crash reports flagged these programs; dlumd32.dll = DisplayLink Core Software mfplat.dll = Microsoft Windows Media Foundation Platform Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html See if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
cor-el
  • Top 10 Contributor
  • Moderator
17681 solutions 159964 answers

Chosen Solution

That looks like a problem with Windows Media Foundation.

You can try to toggle these pref to false on the about:config page

  • media.windows-media-foundation.enabled = false
  • media.directshow.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

That looks like a problem with Windows Media Foundation. You can try to toggle these pref to false on the <b>about:config</b> page *media.windows-media-foundation.enabled = false *media.directshow.enabled = false You can open the <b>about:config</b> page via the location/address bar. You can accept the warning and click "I'll be careful" to continue. *http://kb.mozillazine.org/about:config