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Why am I getting an error "Unable to establish a secure connection with (mail server)"? And what can I do?

  • 2 replies
  • 2 have this problem
  • 10 views
  • Last reply by amandabee

amandabee
amandabee
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I'm trying to set up email on my Firefox OS Flame (OS is Boot2Gecko 2.0.0.0-prerelease) and getting an error: 

    Unable to establish a secure connection with mail.velociraptor.info

I'm on Dreamhost, the certificate belongs to `*.dreamhost.com` but I'm not even sure this is a certificate error, and if it is, how I'd go about fixing it. I found the Certificate Manger, but I don't know how to download the certificate and add it, and I don't know if this is even the problem.

I'm trying to set up email on my Firefox OS Flame (OS is Boot2Gecko 2.0.0.0-prerelease) and getting an error: Unable to establish a secure connection with mail.velociraptor.info I'm on Dreamhost, the certificate belongs to `*.dreamhost.com` but I'm not even sure this is a certificate error, and if it is, how I'd go about fixing it. I found the Certificate Manger, but I don't know how to download the certificate and add it, and I don't know if this is even the problem.

All Replies (2)

WerWer
WerWer
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If this is a self-signed certificate or one where the CA is not trusted on FFOS, you will get this error. There is currently no proper user interface for adding certificates. You could have a look at the method described at this page: http://www.pending.io/add-cacert-root-certificate-to-firefox-os/

There are also several bugs open regarding this problem, e.g. https://bugzilla.mozilla.org/show_bug.cgi?id=874346. They have additional information that could help you to find out, if this is the problem you are seeing.

amandabee
amandabee Question owner
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Definitely helpful. I do have the certificate added and accepted from checking the same domain via http, but it doesn't seem to translate for smtp or imap.

Sooooo frustrating!