Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to insert SIM card in Flame

  • 4 replies
  • 1 has this problem
  • 24 views
  • Last reply by xabitubbi

Hi,

I am trying to put my SIM card in a Flame phone, but I don't know how to do it.

I try to place the card on the slot, but as the slot is larger than the card, I am not sure whether I am placing the card right or wrong. The message always say "SIM not detected". May I restart the device every time I slightly move the SIM to force the recognition? Do I have to do anything else with the SIM card?

PS: The Flame brochure says in 2 different places ("see Inserting or removing the SIM card") but that section is missing from the brochure.

Hi, I am trying to put my SIM card in a Flame phone, but I don't know how to do it. I try to place the card on the slot, but as the slot is larger than the card, I am not sure whether I am placing the card right or wrong. The message always say "SIM not detected". May I restart the device every time I slightly move the SIM to force the recognition? Do I have to do anything else with the SIM card? PS: The Flame brochure says in 2 different places ("see Inserting or removing the SIM card") but that section is missing from the brochure.

Chosen solution

Hi xabitubbi,

No, the Flame device uses a regular-sized SIM card. Yours is a micro-SIM.

You should contact your carrier and request a regular-sized SIM card that will fit on the Flame device.

- Ralph

Read this answer in context 👍 1

All Replies (4)

Hi xabitubbi,

If the SIM-card slot is too big for your SIM card, it's possible that you have wrong size of SIM card. The Flame device uses regular-sized SIM cards.

They all work basically the same way, just in different sizes.

Here is some information about the different sizes:

There are SIM-card adapters available to purchase online, but these are NOT RECOMMENDED since they may break the pins of the slot, leaving your phone unusable with a carrier network.

You should contact your carrier, who would be able to provide you with a SIM card that matches the slot in your Firefox OS device.

I hope this helps!

- Ralph

Hi, my card is a micro-SIM (3FF) 15x12 mm. Is that the "regular size" for Flame?

Chosen Solution

Hi xabitubbi,

No, the Flame device uses a regular-sized SIM card. Yours is a micro-SIM.

You should contact your carrier and request a regular-sized SIM card that will fit on the Flame device.

- Ralph

heheh, :) thank you. :)