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fireshot not appearing

  • 3 replies
  • 2 have this problem
  • 19 views
  • Last reply by Tracy_Ko

I just got a new computer and its windows 8.1. I've installed fireshot app multiple times and yet it doesnt appear in my toolbar like it used to on windows 7. I see it in the menu/add on's but how do I actually find it to use it??? Thanks so much.

I just got a new computer and its windows 8.1. I've installed fireshot app multiple times and yet it doesnt appear in my toolbar like it used to on windows 7. I see it in the menu/add on's but how do I actually find it to use it??? Thanks so much.

Chosen solution

Hello,

First: You are using an outdated version of Firefox, please update to the latest by going to:

  • Help (or New Fx Menu > Help-29) > About Firefox

Or download a another copy at:


Does it appear in your customization page? Either:

  • Enter about:customizing in your address bar and press enter, or
  • Go to New Fx Menu > Customize

If it is in your customization page, you can click and drag it to your toolbar. If you want another toolbar, you may need to install the Classic Theme Restorer extension. See the How to make the new Firefox look like the old Firefox article.

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All Replies (3)

Chosen Solution

Hello,

First: You are using an outdated version of Firefox, please update to the latest by going to:

  • Help (or New Fx Menu > Help-29) > About Firefox

Or download a another copy at:


Does it appear in your customization page? Either:

  • Enter about:customizing in your address bar and press enter, or
  • Go to New Fx Menu > Customize

If it is in your customization page, you can click and drag it to your toolbar. If you want another toolbar, you may need to install the Classic Theme Restorer extension. See the How to make the new Firefox look like the old Firefox article.

  • if missing items are in the Customize palette then drag them back from the Customize window on the toolbar
  • if you do not see an item on a toolbar and in the Customize palette then click the Restore Defaults button to restore the default toolbar setup

You may also have to install an extension that adds the Add-ons toolbar like Classic Theme Restorer or this extension.

Thank You. I was updated (via the help menu/about firefox) but it was in my customization and I dragged it. EASY! Learn something new every day. Thanks again!