Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The sent file does not retain the sent email

  • 3 replies
  • 2 have this problem
  • Last reply by user709721

more options

When finished writing an email and sending it to the addressee the file normally loads into the sent folder of the email folder. It does not load in and the folder remains blank. Another email folder with a different email name works fine. Any suggestions how to fix the email address that does not work retaining the sent file?

All Replies (3)

more options

Hey there,

I think this problem may be in the wrong section. Is this issue related to Mozilla Thunderbird email?


Curtis Parfitt-Ford Mozilla Support

more options

Curtis Thanks. I don't know how the question got into Firefox but yes, the question belongs in Thunderbird.

more options


That's fine, happens to us all :P Flagging this up to be moved for some Thunderbird help.