Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Behind on my emails. I need to keep my old emails and answer them as I can, but would like to begin over, how can I?

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Toad-Hall

more options

Because of illness I have over 13000 emails unread. Some are junk, some are important. I am slowly chopping away at them. Is there a way I can give this file a name, such as "old emails" and make a new, clean, In box. Then I can attack the old ones and not mix up the new ones. I have to be sure not to lose any, as a lot are client info. Now I have to search thru them to find important ones. Any help you can give me would be greatly appreciated.

Because of illness I have over 13000 emails unread. Some are junk, some are important. I am slowly chopping away at them. Is there a way I can give this file a name, such as "old emails" and make a new, clean, In box. Then I can attack the old ones and not mix up the new ones. I have to be sure not to lose any, as a lot are client info. Now I have to search thru them to find important ones. Any help you can give me would be greatly appreciated.

Modified by Wayne Mery

Chosen solution

You may find it useful to create various new folders as a means of organising your emails. It is much better to have several smaller folders than one large one. When emails are stored in a folder in your Folder Pane, they are not stored as individual emails in a folder. They are actually stored one after the other in the order they were downloaded into one single file called Inbox. So, in effect, you have a single document holding all those 13000 emails.

So before moving anything, I would create a backup, just in case :)

How to create a backup: Suggest you try MozBackup tool or manually backup the Profile.

Once you have a backup then start to move those emails. Create a new folder and call it 'To do' or 'old emails' etc. Process:

  • click on the mail account name in the left folder pane
  • File> New > Folder
  • Enter name of new folder.
  • create as a sub folder of mail account name.
  • click on 'Create Folder' button

Now you can move all mail from Inbox to the new folder. Process:

  • Click on the Inbox to see emails.
  • click on the first email to get focus.

You could try to move all emails in one go - select to highlight all emails, but as there are 13000, you may want to do this in chunks, so select a highlighted block and repeat.

To select / highlight all emails in the Inbox.

  • Hold down 'Ctrl' key and press 'A' key.

or To select a block of emails.

  • click on first email
  • Hold down 'Shift' key and click on last email in the block, you may have selected eg: 100 approx emails - all emails in between become highlighted.

Right click anywhere on the highlighted emails to see drop down box select : 'Move to' > mail account name and click on the folder name you created.

Wait for emails to be moved out of Inbox and into the new folder. If moving blocks of emails, repeat until all are moved.

When Inbox is empty.

  • Right click on Inbox and select 'Compact'

This will remove all traces of 'marked as deleted' emails and you will have a clean Inbox to accept all new incoming mail.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

You may find it useful to create various new folders as a means of organising your emails. It is much better to have several smaller folders than one large one. When emails are stored in a folder in your Folder Pane, they are not stored as individual emails in a folder. They are actually stored one after the other in the order they were downloaded into one single file called Inbox. So, in effect, you have a single document holding all those 13000 emails.

So before moving anything, I would create a backup, just in case :)

How to create a backup: Suggest you try MozBackup tool or manually backup the Profile.

Once you have a backup then start to move those emails. Create a new folder and call it 'To do' or 'old emails' etc. Process:

  • click on the mail account name in the left folder pane
  • File> New > Folder
  • Enter name of new folder.
  • create as a sub folder of mail account name.
  • click on 'Create Folder' button

Now you can move all mail from Inbox to the new folder. Process:

  • Click on the Inbox to see emails.
  • click on the first email to get focus.

You could try to move all emails in one go - select to highlight all emails, but as there are 13000, you may want to do this in chunks, so select a highlighted block and repeat.

To select / highlight all emails in the Inbox.

  • Hold down 'Ctrl' key and press 'A' key.

or To select a block of emails.

  • click on first email
  • Hold down 'Shift' key and click on last email in the block, you may have selected eg: 100 approx emails - all emails in between become highlighted.

Right click anywhere on the highlighted emails to see drop down box select : 'Move to' > mail account name and click on the folder name you created.

Wait for emails to be moved out of Inbox and into the new folder. If moving blocks of emails, repeat until all are moved.

When Inbox is empty.

  • Right click on Inbox and select 'Compact'

This will remove all traces of 'marked as deleted' emails and you will have a clean Inbox to accept all new incoming mail.