Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I will contact the FCC and see if they can help. Every time I crash I send a report. I NEVER created a mozilla persona account and stumbled on it

  • 2 replies
  • 5 have this problem
  • 7 views
  • Last reply by user633449

pissedoffwoman
pissedoffwoman
more options

I have repeatedly contacted mozilla each time my apps crashed. i later found out remote access was put on my device. Subsequently, I determined that all of my accounts are on Mozilla persona without my ever even knowing it. I want it determined who has created this account and who is using. I will go to the FCC. This has ruined my life

I have repeatedly contacted mozilla each time my apps crashed. i later found out remote access was put on my device. Subsequently, I determined that all of my accounts are on Mozilla persona without my ever even knowing it. I want it determined who has created this account and who is using. I will go to the FCC. This has ruined my life

All Replies (2)

user633449
user633449
more options

If someone created a persona account without your permission, you can close it easily. How do I cancel my Persona account?

If you'd like help with your Firefox crashes, please give us your crash ID's. Type about:crashes into your address bar, press Enter, and then copy the last 5 crash ID's into this thread (They should start with bp-)

user633449
user633449
more options

Also, I'm not sure what you mean by remote access, but I can tell you that Mozilla does not make or distribute any sort of remote access software, and that it isn't tied to any Mozilla accounts. Can you please clarify? Thanks!