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Gibberish at top of page when printing messages

  • 10 replies
  • 2 have this problem
  • 20 views
  • Last reply by jackson59

When I print an email message, it prints a few lines of gibberesh at the top. I've tried different messages with the same outcome. It's not part of the message I read when I view the message.

I have a snapshot of it, but I don't see a way to attach one.

When I print an email message, it prints a few lines of gibberesh at the top. I've tried different messages with the same outcome. It's not part of the message I read when I view the message. I have a snapshot of it, but I don't see a way to attach one.

Chosen solution

Looks like a corrupted font, but did this just start recently?

The header and footer appear to be printed using your preferred default serif font (e.g., Times New Roman or Cambria).

The message headers (From, To, Date, Subject) appear to use the same font regardless of your preferences. Maybe Arial? Not sure how that is determined, set, or overridden.

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All Replies (10)

There, I didn't see the browse button when I posted it.

View menu (Alt+V) > Headers > normal

I checked that just now, and they were already set to normal.

I tried full headers, and got the same thing. Could it be because the options you gave me or for viewing and not printing?

Sorry for another post, but choosing full headers gave the gibberish at the top, and then the full headers were printing below that.

I do not think that has anything to do with Thunderbird at all.. I think you might be better off reinstalling your printer.

I tried reinstalling the driver and it still happened. I'm going to try another email software and compare the results.

Chosen Solution

Looks like a corrupted font, but did this just start recently?

The header and footer appear to be printed using your preferred default serif font (e.g., Times New Roman or Cambria).

The message headers (From, To, Date, Subject) appear to use the same font regardless of your preferences. Maybe Arial? Not sure how that is determined, set, or overridden.

It printed fine after I changed the default font to Arial, so it looks like I need to reinstall a font. Thanks!