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How can I manually remove an add-on when Firefox can't load any more

  • 3 replies
  • 4 have this problem
  • 4 views
  • Last reply by Kevin

ofutur
ofutur
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I've just loaded the ProxyMob extension on Firefox and now it refuses to do anything. It can't even load the add-ons page.

How do I manually remove an extension so that Firefox works again?

I've just loaded the ProxyMob extension on Firefox and now it refuses to do anything. It can't even load the add-ons page. How do I manually remove an extension so that Firefox works again?

All Replies (3)

guigs
guigs
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ofutur, Thank you for your question. It is possible to delete the folder for the add on in the profile folder. Profiles - Where Firefox stores your bookmarks, passwords and other user data this will risk breaking functionality though, so I recommend making a back up of the profile first.

ofutur
ofutur Question owner
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guigs2, The problem is that I can't locate the profile folder on Android.

Kevin
Kevin
  • Moderator
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Unless you have root on the device it is not possible to access the profile. Unfortunately the only solution is to use the Android app settings to remove the application data or to use the Play Store to uninstall and re-install Firefox. This will completely delete your profile and the problematic extension.