Firefox includes a Password Manager that can save the passwords you use to log in to websites. This article describes why your passwords might not be saved. * For a general overview of using the Password Manager to save website passwords, see [[Password Manager - Remember, delete, change and import saved passwords in Firefox]]. * For information on the Master Password feature, which is used to protect your private information, see [[Use a Master Password to protect stored logins and passwords]]. __TOC__ = Password Manager settings = Firefox will remember passwords by default. You may have disabled this feature, or told Firefox to never remember passwords for a particular site. # [[T:optionspreferences]] # Select the {menu Privacy & Security} panel and navigate to the {for not fx64}''Forms & Passwords''{/for}{for fx64}''Logins & Passwords''{/for} section. # If it isn't already check marked, check {for not fx61}'''Remember logins and passwords for websites'''{/for}{for fx61}'''Ask to save logins and passwords for websites'''{/for}. # To the right of {for not fx61}'''Remember logins and passwords for websites'''{/for}{for fx61}'''Ask to save logins and passwords for websites'''{/for}, click the {button Exceptions…} button. # Make sure that the site you're trying to log in to isn't shown in the list. #* If it is, select the entry and click {button Remove Website}. # [[T:closeOptionsPreferences]] Now that you've configured Firefox to remember passwords, try logging in to the site again. = Private Browsing = If you use the Firefox [[Private Browsing - Use Firefox without saving history|Private Browsing]] feature, no passwords will be automatically filled in for your Private Browsing window or in permanent Private Browsing mode, and no new passwords will be saved. Check you are not in a Private Browsing window: * Make sure it doesn't have a purple mask at the top. If it does, close the Private Browsing window. You may also be in permanent Private Browsing mode: # [[T:optionspreferences]] # Select the {menu Privacy & Security} panel and navigate to the ''History'' section. # Inspect the '''Firefox will''' setting: #* If it is set to '''Never remember history''', switch to a different setting. #* If it is set to '''Use custom settings for history''', make sure '''Always use private browsing mode''' is not selected. If it is, uncheck it and restart Firefox. # [[T:closeOptionsPreferences]] = Password Manager software = You may have Password Manager software, maybe as a feature included in security software, that prevents Firefox from storing passwords. Check your Password Manager settings. For more information see [[Where are my logins stored?#w_additional-password-management-software]] = Remember Password prompt is not displayed = Some graphics driver versions may have problems to display prompts. To see if this applies to you, follow the steps in [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]. = Websites prohibit password saving = Some websites do not allow for passwords to be saved for security reasons. If you have followed the steps above, but are still not prompted to save a password when logging in to a certain website, that site may have disabled password saving. <!-- MZ credit --> <br/> <br/> '''''Based on information from [http://kb.mozillazine.org/User_name_and_password_not_remembered User name and password not remembered (mozillaZine KB)]'''''

Firefox includes a Password Manager that can save the passwords you use to log in to websites. This article describes why your passwords might not be saved.

• For a general overview of using the Password Manager to save website passwords, see Password Manager - Remember, delete and edit logins and passwords in Firefox.
• For information on the Master Password feature, which is used to protect your private information, see Use a Primary Password to protect stored logins and passwords.

Password Manager settings

Firefox will remember passwords by default. You may have disabled this feature, or told Firefox to never remember passwords for a particular site.

1. In the Menu bar at the top of the screen, click Firefox and then select Preferences or Settings, depending on your macOS version.Click the menu button and select Settings.
2. Select the Privacy & Security panel and navigate to the Forms & PasswordsLogins & Passwords section.
3. If it isn't already check marked, check Remember logins and passwords for websitesAsk to save logins and passwords for websites.
4. To the right of Remember logins and passwords for websitesAsk to save logins and passwords for websites, click the Exceptions… button.
5. Make sure that the site you're trying to log in to isn't shown in the list.
   • If it is, select the entry and click Remove Website.
6. Close the Settings page. Any changes you've made will automatically be saved.

Now that you've configured Firefox to remember passwords, try logging in to the site again.

Private Browsing

If you use the Firefox Private Browsing feature, no passwords will be automatically filled in for your Private Browsing window or in permanent Private Browsing mode, and no new passwords will be saved. Check you are not in a Private Browsing window:

• Make sure it doesn't have a purple mask at the top. If it does, close the Private Browsing window.

You may also be in permanent Private Browsing mode:

1. In the Menu bar at the top of the screen, click Firefox and then select Preferences or Settings, depending on your macOS version.Click the menu button and select Settings.
2. Select the Privacy & Security panel and navigate to the History section.
3. Inspect the Firefox will setting:
   • If it is set to Never remember history, switch to a different setting.
   • If it is set to Use custom settings for history, make sure Always use private browsing mode is not selected. If it is, uncheck it and restart Firefox.
4. Close the Settings page. Any changes you've made will automatically be saved.

Password Manager software

You may have Password Manager software, maybe as a feature included in security software, that prevents Firefox from storing passwords. Check your Password Manager settings. For more information see Where are my logins stored?

Remember Password prompt is not displayed

Some graphics driver versions may have problems to display prompts. To see if this applies to you, follow the steps in Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

Websites prohibit password saving

Some websites do not allow for passwords to be saved for security reasons. If you have followed the steps above, but are still not prompted to save a password when logging in to a certain website, that site may have disabled password saving.

Based on information from User name and password not remembered (mozillaZine KB)