Sometimes, add-ons can break your settings. This article explains how to troubleshoot issues related to add-ons in Firefox. __TOC__ =How to know if my problem is relate to add-ons?= Here are a few examples of add-ons affecting or breaking Firefox: *Your default search has changed unexpectedly *Your home page or browser settings have changed *Changes in behavior when searching or browsing (such as unexpected redirects to a different website or search provider) *Unexpected changes to websites =What I need to do to fix this problem?= The first step is to [https://support.mozilla.org/en-US/questions/new file a question] in our support forum to find out more about the issue you're experiencing. ==If you're reporting this issue for the first time in the forums== *When you create a new question, on the "Troubleshooting Information" section, click the {button Share Data} button. *If it doesn't automatically gather your information, enter'''about:support''' directly in your address bar. *Click {button Copy raw data to clipboard}. *Paste the data on the text field under ''Troubleshooting Information'' section ===If you have filed a question on the forum === *Go to your question. *Click {menu Edit this question} on the right sidebar *Copy and paste your raw data to the clipboard by following the steps in the previous section. =How do I avoid this problem?= To make sure that you use add-ons that are safe, install extensions from the [[Recommended Extensions program]]. Extensions are thoroughly evaluated by the team for saftey before it receives ''Recommended'' status.

Sometimes, add-ons can break your settings. This article explains how to troubleshoot issues related to add-ons in Firefox.

How to know if my problem is relate to add-ons?

Here are a few examples of add-ons affecting or breaking Firefox:

• Your default search has changed unexpectedly
• Your home page or browser settings have changed
• Changes in behavior when searching or browsing (such as unexpected redirects to a different website or search provider)
• Unexpected changes to websites

What I need to do to fix this problem?

The first step is to file a question in our support forum to find out more about the issue you're experiencing.

If you're reporting this issue for the first time in the forums

• When you create a new question, on the "Troubleshooting Information" section, click the Share Data button.
• If it doesn't automatically gather your information, enterabout:support directly in your address bar.
• Click Copy raw data to clipboard.
• Paste the data on the text field under Troubleshooting Information section

If you have filed a question on the forum

• Go to your question.
• Click Edit this question on the right sidebar
• Copy and paste your raw data to the clipboard by following the steps in the previous section.

How do I avoid this problem?

To make sure that you use add-ons that are safe, install extensions from the Recommended Extensions program. Extensions are thoroughly evaluated by the team for saftey before it receives Recommended status.