Troubleshoot issues related to add-ons

Sometimes, add-ons can break your browser or mess up your setting preferences. This article explains how to troubleshoot and solve your Firefox issues related to add-ons. == How to know if my problem is relate to add-ons? == Here are some characteristics (however not limited to) if your issue might relates to add-ons: * Default search enginge is changed without notice * == What I need to do? == Essentially, you need to [https://support.mozilla.org/en-US/questions/new file a question] in our support forum to find out more about the issue you're experiencing. === If you haven't file a question on the forum === * When you create a new question, on the "Troubleshooting Information" section, click the Share Data button. * If it doesn't automatically gather your information, go to about:support directly from your address bar * Click the Copy raw data to clipboard * Paste the data on the text field under "Troubleshooting Information" section === If you have filed a question on the forum === * Go to your question * Click Edit this question menu on the right sidebar * Do the same thing mention above == Recommended Extensions program == To make sure that you use add-ons that are safe, you can install extensions from the [[Recommended Extensions program]]. Firefox staff thoroughly evaluate each extension before it receives Recommended status to make sure that the add-ons are safe.

Sometimes, add-ons can break your browser or mess up your setting preferences. This article explains how to troubleshoot and solve your Firefox issues related to add-ons.

How to know if my problem is relate to add-ons?

Here are some characteristics (however not limited to) if your issue might relates to add-ons:

• Default search enginge is changed without notice

What I need to do?

Essentially, you need to file a question in our support forum to find out more about the issue you're experiencing.

If you haven't file a question on the forum

• When you create a new question, on the "Troubleshooting Information" section, click the Share Data button.
• If it doesn't automatically gather your information, go to about:support directly from your address bar
• Click the Copy raw data to clipboard
• Paste the data on the text field under "Troubleshooting Information" section

If you have filed a question on the forum

• Go to your question
• Click Edit this question menu on the right sidebar
• Do the same thing mention above

Recommended Extensions program

To make sure that you use add-ons that are safe, you can install extensions from the Recommended Extensions program. Firefox staff thoroughly evaluate each extension before it receives Recommended status to make sure that the add-ons are safe.